JALYSIA SULLIVAN
Dental Assistant
Acworth,GA
Summary
- Enterprising and industrious retail leader with proven success at motivating teams to perform and generate record sales. Accomplished salesperson, product expert and staff trainer developing and maintaining loyal customer base. Monitors and maintains store inventory and consistently keeps required stock on-hand and ready to sell.
- Responsible, hardworking Key Manager with 3 years in supporting management functions for fast food and retail establishments. Led team members to maintain store cleanliness and provide prompt, friendly customer service. Skilled in anticipating, preventing and resolving customer concerns to improve sales and increase repeat business.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder
Del Taco
09.2021 - Current
- Unloaded and stocked kitchen supplies.
- Maintained and tracked food, cooler and freezer temperatures.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Prepared food and drinks while following safe food handling procedures.
- Maintained and sanitized service stations, prep areas and countertops.
- Improved shift efficiency by streamlining processes and implementing time-saving strategies.
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
Customer Service Associate
Publix Super Markets
04.2020 - 09.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Assisted with special projects or performed other duties as requested.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Team Member
Chick-fil-A Inc.
09.2018 - 02.2020
- Greet and serve guests with enthusiasm, courtesy, and hospitality
- Prepare & package food orders for catering orders and in store, and operate the fry station as needed
- Assist leadership in executing opening or closing procedures
- Model and support clear communications between the front counter and kitchen staffs
- Demonstrate knowledge of the brand and menu items
Education
High School Diploma -
McEachern High School
Powder Springs, GASkills
- Strong interpersonal, verbal and written communication skills,
- Excellent listening skills, and organizational skills
- Self- motivated, energetic, detail oriented
- Ability to work in fast pace environment
- Ability to prioritize and manage multiple tasks
- Ability to work in a team environment
- Demonstrated adaptability and flexibility by embracing change
- Effective Leadership
Certification
- First Aid and Safety Certification
- CPR certified through American Heart Association
Timeline
Shift Manager/Key Holder
Del Taco
09.2021 - Current
Customer Service Associate
Publix Super Markets
04.2020 - 09.2021
Team Member
Chick-fil-A Inc.
09.2018 - 02.2020
High School Diploma -
McEachern High School