JALYSIA` C. EVANS
Cary,NC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Activities Therapist
UNC Health Care, Youth Behavioral Hospital
Butner, NC
05.2024 - Current
- Encouraged patients' participation in community activities that would enhance their overall well-being.
- Helped create an environment that promoted positive behavior change through praise and reinforcement.
- Attended seminars and workshops related to activity therapies for continuing professional development.
- Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
- Participated in clinical meetings and conferences regarding patient care and treatment planning.
- Monitored and documented progress of each patient's treatment plan on a regular basis.
- Provided crisis intervention services when needed such as suicide prevention or de-escalation techniques.
- Maintained accurate records of client progress in accordance with agency policies and procedures.
FAMILY ADVOCATE, YOUTH COACH
DURHAM'S CHILDREN INITIATIVE
DURHAM, NC
08.2022 - 05.2024
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Provided case management services to families in need of assistance.
- Assessed risk factors within a family environment in order to determine appropriate interventions necessary for safety.
- Attended trainings and workshops on topics related to family advocacy work.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Collaborated with community partners such as schools, hospitals, social service organizations. to provide comprehensive services to families in need.
- Assisted families with completing paperwork required by various government programs or services.
- Utilized task prioritization and data organization skills to effectively manage large caseload.
ACADEMIC TUTOR
GRADES POTENTIAL TUTORING AGENCY
NC
08.2021 - 08.2022
- Collaborate effectively with parents and the organization to increase student performance.
- Conducted individual and group tutoring sessions for students from diverse backgrounds.
- Created interactive activities that allowed for hands-on exploration of topics being discussed in class.
- Provided guidance to students on how to approach problem solving strategies.
- Assisted students in creating a plan of action for completing assignments on time.
- Supported students by identifying and addressing specific concerns.
- Utilized positive reinforcement techniques to encourage and motivate students.
INSTRUCTIONAL ASSISTANT
WAKE COUNTY PUBLIC SCHOOLS SYSTEM
CARY, NC
10.2020 - 08.2022
- Participated in IEP meetings, parent conferences, and other meetings as needed.
- Assisted teachers in creating lesson plans and modifying curriculum.
- Facilitated small group instruction for targeted skill development.
- Collaborated with other staff members to ensure that all students had access to a quality educational program.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Provided classroom support throughout planned instruction and individual lessons.
ASSISTANT CUSTOMER SERVICE MANAGER
FOOD LION
CHAPEL HILL, NC
05.2015 - 10.2020
- Developed strategies to increase customer satisfaction levels.
- Assisted customers with inquiries, complaints and feedback.
- Implemented processes to ensure accurate and efficient order fulfillment.
- Created reports outlining customer service metrics and trends.
- Trained new employees on company policies, procedures and practices related to customer service roles.
- Provided guidance to the team regarding operational tasks such as billing, refunds and returns.
- Maintained accurate records of customer interactions and transactions.
- Generated daily, weekly and monthly reports on key performance indicators.
FIELD EXPERIENCE (INTERNSHIP)
DURHAM HEADSTART
DURHAM, NC
08.2019 - 05.2020
- Assigned to various classrooms as the case manager in response to teacher concerns for children that expressed behavioral, speech, cognitive, and social-emotional needs
- Initiated and maintained consistent communication with parents about student referrals and attended parent conferences.
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
Education
BACHELOR OF SOCIAL WORK -
NORTH CAROLINA CENTRAL UNIVERSITY
DURHAM, NC05.2020
HIGH SCHOOL DIPLOMA -
EMSLEY A. LANEY HIGH
WILMINGTON, NC06.2016
Skills
- Documentation And Reporting
- Teamwork and Collaboration
- Progress Monitoring
- Active Listening
- Safety Compliance
- Crisis Prevention Intervention (CPI)
- Relationship Building
- Written Communication
- Electronic Charting
- Patient Evaluation
- Schedule Management
- Team building
References
- DaQuaria Shepard, Mental Health and Substance Abuse Therapist, Carter Clinic, 910-797-8153, dshepardcarterclinic@gmail.com
- Jeremy Smith, University Program Manager, Duke University, 919-937-6077, Jlsmith2294@gmail.com
- Fanisha Fuller, Guilford County Schools, 336-706-321, ffuller@gcsnc.com
Certification
- American Heart Association, BLS Provider
- Nonviolent Crisis Intervention Advanced Physical Skills, Certified
Timeline
Activities Therapist
UNC Health Care, Youth Behavioral Hospital
05.2024 - Current
FAMILY ADVOCATE, YOUTH COACH
DURHAM'S CHILDREN INITIATIVE
08.2022 - 05.2024
ACADEMIC TUTOR
GRADES POTENTIAL TUTORING AGENCY
08.2021 - 08.2022
INSTRUCTIONAL ASSISTANT
WAKE COUNTY PUBLIC SCHOOLS SYSTEM
10.2020 - 08.2022
FIELD EXPERIENCE (INTERNSHIP)
DURHAM HEADSTART
08.2019 - 05.2020
ASSISTANT CUSTOMER SERVICE MANAGER
FOOD LION
05.2015 - 10.2020
BACHELOR OF SOCIAL WORK -
NORTH CAROLINA CENTRAL UNIVERSITY
HIGH SCHOOL DIPLOMA -
EMSLEY A. LANEY HIGH
- American Heart Association, BLS Provider
- Nonviolent Crisis Intervention Advanced Physical Skills, Certified
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