Jalyssa Abbott
Houston,TX
Summary
Dynamic professional with a proven track record at FedEx, adept in enhancing customer satisfaction through consultative sales and exceptional service. Excelled in team collaboration and data entry, significantly improving operational efficiency. Skilled in money handling and presenting complex information clearly, consistently achieving and surpassing goals.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
03.2024 - Current
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
Home Associate
Marshalls TJX Companies
10.2022 - 12.2023
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
Voluntary Worker
PetSmart
06.2021 - 07.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Worked with the animals; engaging in their habits, feedings, bathing, as well as keeping cleanliness
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO12.2023
Skills
- Presentation Skills
- Team Collaboration
- Consultative Sales
- Data Entry
- Appointment Scheduling
- Customer service
- Money handling abilities
Languages
Japanese
Limited Working
Timeline
Package Handler
FedEx
03.2024 - Current
Home Associate
Marshalls TJX Companies
10.2022 - 12.2023
Voluntary Worker
PetSmart
06.2021 - 07.2021
High School Diploma -
Blue Springs High School