Jalyssa Brown
Open To Relocate
Summary
Security operations professional with experience supporting high-risk monitoring environments, training personnel, and maintaining strong safety and compliance standards. Skilled in onboarding team members, mentoring analysts on operational procedures, and maintaining accurate documentation to support security programs. Recognized for collaborating with leadership to improve processes, strengthen training initiatives, and maintain operational readiness across fast-paced environments.
Overview
7
7
years of professional experience
Work History
Alarm Management Analyst | Security Operations
Amazon
Seattle, WA
07.2024 - Current
- Monitor enterprise alarm and monitoring systems to identify safety and security risks across facilities.
- Coordinate with internal teams during incident response to ensure rapid resolution and operational continuity.
- Maintain detailed documentation of alarms, incidents, and response actions to support compliance and operational review.
- Analyze patterns in system alerts and escalate operational or security gaps to leadership.
- Assist in onboarding and mentoring new analysts, ensuring adherence to monitoring procedures and security protocols.
- Support team knowledge sharing by helping colleagues navigate monitoring tools and response procedures.
- Training & Mentorship Impact: Supported the onboarding and development of new analysts by reinforcing operational standards, response procedures, and documentation requirements to maintain consistent security practices.
GSOC Analyst
Starbucks
Seattle, WA
10.2019 - 04.2024
- Monitored global security systems to detect incidents and maintain operational safety standards.
- Investigated incidents and escalated security risks to leadership for resolution.
- Trained new analysts on monitoring platforms, incident response procedures, and reporting standards.
- Assisted leadership in maintaining compliance with security procedures and operational workflows.
- Participated in documentation reviews and audits to ensure adherence to established security protocols.
- Partnered with cross-functional teams to identify risks and improve response procedures.
Professional Nanny
Self Employed
Seattle, WA
08.2019 - 09.2025
- Designed and implemented structured learning activities that encouraged independence, creativity, and development.
- Maintained safe and structured environments while managing schedules and responsibilities.
- Built strong professional relationships with families through consistent communication and reliability.
- Provided developmental feedback and progress updates to families to support growth.
- Demonstrated coaching and mentorship skills through daily learning guidance and behavioral development.
Education
Communications & Administrative Assistant Certification -
IAP Career College
Skills
- Security Operations Monitoring
- Training & Personnel Development
- Safety & Compliance Programs
- Incident Response Coordination
- Training Documentation & Reporting
- Operational Audits
- Cross-Functional Collaboration
- Risk Identification & Escalation
Languages
Spanish
Professional Working
Portuguese
Professional Working
Timeline
Alarm Management Analyst | Security Operations
Amazon
07.2024 - Current
GSOC Analyst
Starbucks
10.2019 - 04.2024
Professional Nanny
Self Employed
08.2019 - 09.2025
Communications & Administrative Assistant Certification -
IAP Career College