Jalyssa Rogers
Tigard,OR
Summary
Positive and upbeat shift supervisor, knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Overview
11
11
years of professional experience
Work History
Cashier
Fred Meyer
Beaverto, OR
08.2023 - Current
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Shift Supervisor
Starbucks
Sherwood, OR
04.2013 - 08.2023
- Resolved customer complaints and reported issues to senior management.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Education
High School Diploma -
Virgin Valley High School
Mesquite, NV06.2011
Skills
- Strategic Planning
- Business Development
- Operations Management
- Customer Service
- Staff Management
- Customer-Oriented
- Conflict Resolution
Timeline
Cashier
Fred Meyer
08.2023 - Current
Shift Supervisor
Starbucks
04.2013 - 08.2023
High School Diploma -
Virgin Valley High School