Jamaal Baker
Davenport
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
10
10
years of professional experience
Work History
Mobile Patrol Security Officer
Ramco Protective Services
04.2025 - 05.2025
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Parking Security
Sunstate Security
01.2020 - 02.2020
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Kept parking lot usage orderly by enforcing parking regulations.
- Maintained accurate and detailed logs of all events during each shift.
Training Officer/Dock Officer
WatchGuard 24/7
04.2019 - 10.2019
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
AlliedUniversal Security
09.2015 - 09.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Park Ranger/Security Officer
City Of Trenton
09.2015 - 04.2016
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
- Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
- Incorporated humane wildlife suppression measures to keep animals from getting too close to visitors.
Education
High School Diploma -
Trenton Central High School
Skills
- Guest Relations
- Traffic Routing
- Conflict Management
- Oral Communication
- Incident Reporting
- Payment Collection
- Enforcement Processes
- CCTV Surveillance
- Vehicle inspection
- Crime prevention
- Grounds patrol
Skills
- Stationary Surveillance
- Access Control
- Emergency Management
- Threat Management
Timeline
Mobile Patrol Security Officer
Ramco Protective Services
04.2025 - 05.2025
Parking Security
Sunstate Security
01.2020 - 02.2020
Training Officer/Dock Officer
WatchGuard 24/7
04.2019 - 10.2019
Security Officer
AlliedUniversal Security
09.2015 - 09.2017
Park Ranger/Security Officer
City Of Trenton
09.2015 - 04.2016
High School Diploma -
Trenton Central High School
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