Ranada Comminie
Katy
Summary
Reliable and friendly customer service professional with 15 years of hands-on experience in transportation, retail, and logistics. Skilled at handling customer needs, managing fast-paced work environments, and providing consistent, high-quality service. Seeking a position where I can bring my strong communication skills and attention to detail to a dedicated team.
Overview
16
16
years of professional experience
Work History
Customer Service Representative / Driver
MV Transportation
Houston
01.2021 - 01.2025
- Transported passengers safely and on schedule while maintaining excellent customer service
- Assisted passengers with mobility needs and ensured a smooth experience
- Maintained accurate trip logs and reported service or safety issues promptly
- Demonstrated strong communication skills with dispatchers, team members, and passengers
Customer Service Representative
Sutherland Global
Houston
01.2018 - 01.2021
- Handled inbound customer calls providing technical support and service solutions
- Resolved customer issues promptly, ensuring high satisfaction
- Documented customer interactions accurately in CRM systems
- Collaborated with team members to meet daily performance goals
Home Health Nurse
CenterWell Home Health
Katy
01.2015 - 01.2018
- Provided skilled nursing care to patients in their homes, including wound care, medication administration, and health monitoring
- Developed and implemented individualized care plans based on patient needs
- Educated patients and families on managing illnesses, medications, and post-hospital care
- Coordinated with physicians, therapists, and other healthcare professionals to ensure quality patient outcomes
- Maintained accurate and timely clinical documentation in accordance with regulatory standards
- Monitored patient progress and adjusted care plans as necessary to achieve goals
Customer Service Associate / Cashier
Walmart
Katy
01.2013 - 01.2015
- Greeted and assisted customers with purchases, returns, and general inquiries
- Handled transactions quickly and accurately using POS systems
- Maintained clean and organized check-out stations
- Provided helpful support in different departments during high-traffic periods
Package Handler / Customer Logistics Support
FedEx
Houston
01.2009 - 01.2013
- Sorted, scanned, and loaded packages with attention to detail and accuracy
- Assisted customers with tracking shipments and resolving delivery issues
- Followed safety procedures and worked efficiently in a high-paced warehouse environment
- Collaborated with team members to ensure timely deliveries
Education
High School Diploma -
Hahnville High School
Boutte, LASkills
- Customer Service
- Communication and Interpersonal Skills
- Conflict Resolution
- Cash Handling
- Delivery and Logistics Support
- Safety and Time Management
- Microsoft Office and Data Entry
- Teamwork and Reliability
Timeline
Customer Service Representative / Driver
MV Transportation
01.2021 - 01.2025
Customer Service Representative
Sutherland Global
01.2018 - 01.2021
Home Health Nurse
CenterWell Home Health
01.2015 - 01.2018
Customer Service Associate / Cashier
Walmart
01.2013 - 01.2015
Package Handler / Customer Logistics Support
FedEx
01.2009 - 01.2013
High School Diploma -
Hahnville High School