JAMAAL MANNING
Cromwell,CT
Summary
Talented Front Desk Manager versed in solving range of daily issues with efficient and professional attitude. Adapts easily to changing demands and learns new information quickly. Accomplished leader and team manager.
Overview
28
28
years of professional experience
Work History
FRONT DESK MANAGER
THE GRISWOLD INN
12.2021 - Current
- Management of a high end historic 34 room inn
- Supervision of 5-10 employees
- Oversight on all Inn operations
- Remedy guest as well as technological issues
- Schedule writing
- Payroll Budgeting
- Attending monthly meetings regarding operations of inn
- Collaborate with GM and Assistant GM on policy changes
- Hiring as well as termination of employees
- Uphold company mandates and quality control.
NIGHT MANAGER
THE GRISWOLD INN
12.2007 - 12.2021
- Management of a high end historic 34 room inn
- Nightly financial Audit
- System reconciliation
- Create timely action plans to remedy guest service discrepancies
- Assist restaurant management with any guest related issues
- Facilities management
- Customer Service.
ACCOUNT EXECUTIVE
COUNTRYWIDE HOME LOANS
10.2006 - 05.2007
- Loan officer/Financial Advisor
- Specialized in cash back refinancing of homes with the purpose of debt consolidation
- Entrusted with sensitive financial and personal information
- Customer Service.
ASSISTANT STORE MANAGER/ACTING STORE MANAGER
CASUAL MALE XL
06.2005 - 05.2006
- Weekly schedule writing
- POS system reconciliation
- Inventory control/loss prevention
- Supervision of employees
- Customer Service.
ASSISTANT GENERAL MERCH MANAGER/CUSTOMER SERVICE DEPT. HEAD
STOP AND SHOP SUPERMARKETS
06.1996 - 01.2005
- Supervision of 100 or more employees
- Weekly schedule writing
- Product merchandising
- Cash and inventory control/Loss prevention
- Managed employees in several stores with weekly revenues greater than $1,000,000
- Directly responsible for a department which generated 60% of said volume
- Customer Service.
Education
BS BUSINESS ADMINISTRATION CONCENTRATION IN MANAGEMENT -
POST UNIVERSITY
05.2014
Skills
- Working and managing a diverse group of employees
- Computer based inventory systems
- Problem solving
- Multitasking in a high paced environment
- Extreme organization
Timeline
FRONT DESK MANAGER
THE GRISWOLD INN
12.2021 - Current
NIGHT MANAGER
THE GRISWOLD INN
12.2007 - 12.2021
ACCOUNT EXECUTIVE
COUNTRYWIDE HOME LOANS
10.2006 - 05.2007
ASSISTANT STORE MANAGER/ACTING STORE MANAGER
CASUAL MALE XL
06.2005 - 05.2006
ASSISTANT GENERAL MERCH MANAGER/CUSTOMER SERVICE DEPT. HEAD
STOP AND SHOP SUPERMARKETS
06.1996 - 01.2005
BS BUSINESS ADMINISTRATION CONCENTRATION IN MANAGEMENT -
POST UNIVERSITY
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