Jamaal Smith
New Bedford,MA
Summary
Accomplished and highly motivated professional with technical skills in mechanical repair, maintenance and GPS software instillation. Hardworking and passionate job seeker with strong work ethic who is eager to develop new work skills. Efficient in task management, critical thinking and problem-solving . Dependable team member with a positive attitude who takes initiative and has willingness to take responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
GPS Technician
Boston GPS
04.2021 - Current
- Collaborated with engineering teams
- develop innovative GPS solutions for various industries.
- Increase productivity through continuous improvement of work processes
- Adhering to safety protocols during field operations.
- Trained new technicians in proper GPS surveying techniques, resulting in a more cohesive and efficient team environment.
- Provide support during emergency situations by utilizing advanced GPS technology
- Improve client satisfaction by providing timely and accurate GPS information for project planning and execution.
- Develop comprehensive documentation to support project processes
- Coordinated with clients to address concerns, provide status updates, and ensure expectations were met or exceeded at every stage.
Mechanical Technician
Bill's Automotive
04.2018 - 07.2020
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Identified mechanical problems and determined best solutions for correction.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
Winter Plower
City Of Newton MA
12.2019 - 02.2020
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
- Exceeded performance expectations in both speed and accuracy when processing customer orders in fast-paced environments, leading to increased productivity for the team as a whole.
Mechanical Technician
American Automotive
07.2017 - 01.2019
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Monitored equipment performance to confirm proper and efficient function.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Performed troubleshooting, diagnosis, and repair of equipment.
- Implemented preventive maintenance measures to decrease emergent issues.
- Kept detailed records of repairs and maintenance for reference in future work.
- Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
Education
GED -
East Boston High School
Boston, MA08.2014
Skills
- Customer Service
- Communication Skills
- Analytical Skills
- Strong Leadership and Management Skills
- Continuous Learning Mindset
- Detail Oriented
- Punctual and Reliable
- Hand-Eye Coordination
- GPS Software Proficiency
- Wireless Communication Systems
- Mechanical Hardware Maintenance
- Software Configuration
- Quality Assurance Practices
- Field Surveying Techniques
- Quality Inspection
- Power Tools Proficiency
- Safety Protocols
- Snow Removal
- Project Management
Timeline
GPS Technician
Boston GPS
04.2021 - Current
Winter Plower
City Of Newton MA
12.2019 - 02.2020
Mechanical Technician
Bill's Automotive
04.2018 - 07.2020
Mechanical Technician
American Automotive
07.2017 - 01.2019
GED -
East Boston High School