Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamaal Spragg

Iowa Colony

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

2026
2026
years of professional experience

Work History

Order Picker

F & S
08.2023 - 07.2025
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.

Server

Cheddars Sctratch Kitchen
01.2021 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Ensured cleanliness and organization of dining area to enhance guest satisfaction.

Warehouse Associate

Staff Force
03.2019 - 04.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Completed regular cycle counts to maintain accurate inventory records.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Menswear Associate

Macys Department Store
2016 - 2020
  • Maintained up-to-date knowledge of current fashion trends, effectively meeting the needs of various customer demographics.
  • Developed strong product knowledge, ensuring accurate information was provided to customers for their purchasing needs.
  • Implemented effective upselling tactics that resulted in higher average transaction values.
  • Assisted customers in making informed decisions, resulting in increased satisfaction and loyalty.
  • Enhanced customer experience through tailored styling advice based on individual preferences and body types.
  • Increased sales by providing personalized customer service and recommending appropriate menswear products.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Marketing

University of Central Florida
Orlando, FL

Skills

  • Loading and unloading
  • Warehouse operations
  • Order picking and processing
  • Pallet jack operation
  • Forklift driving
  • Time management
  • Customer service
  • Decision-making

Timeline

Order Picker

F & S
08.2023 - 07.2025

Server

Cheddars Sctratch Kitchen
01.2021 - 07.2023

Warehouse Associate

Staff Force
03.2019 - 04.2022

Menswear Associate

Macys Department Store
2016 - 2020

Marketing

University of Central Florida

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