Jamaal Williams

• Validated brand new Moderate Complexity laboratory
• Wrote all new laboratory policy and procedures
• Created training documents and training plan for staff
• Created workflows with collaboration with Nursing staff
• Prepare annual budget cost for staff and lab equipment
• Supervise 2 direct reports and manage all staff performing lab testing.
• Kept laboratory in compliance with applicable guidelines and laws.

Supervise 30 direct reports within the laboratory department

• Manage 13 labs personnel and testing
• Hire, train, and perform corrective action
• Create and update laboratory policy and procedures
• Create process improvement plans to efficiently take care of patients
• Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Developed new protocols and improved existing laboratory processes.

• Supervises 25 direct reports, within Specimen procurement department
• Created monthly schedule
• Development training plan for new personal
• Create and update laboratory policy
• Worked on process improvement within department
• Supervises staff including coaching, performance, training, interviewing and hiring.

• Schedule laboratory personnel and help coordinate clinical trial studies
• Evening shift supervisor of Special Coagulation department
• Promote quality and safety
• Supervises staff including coaching, performance, training, interviewing and hiring
• Review and write standard operating procedures
• Supervises 8 direct reports.
• Reviewed test volumes with laboratory leadership to maintain established turn-around-times.

• Assisted with safe transfusions by Issuing 40 to 50 blood products per day
• Triage blood products for cancer patients, bone marrow transplants patients
• Process over 200 type and screen per day and identifying positive antibody screens
• Handling very complex Blood Bank situations to ensure patients receive compatible blood products.
• Enforced quality control protocols to maintain accuracy of test results.
• Identified and troubleshot technical issues related to laboratory procedures.

• Handled specimens according to laboratory protocols to maximize accuracy and precision of results
• Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards
• Bone marrow collections
• Lead tech in charge of Coagulation.
• Trained and supervised new laboratory staff to improve skills in laboratory procedures.

• Evaluated quality control within laboratory using standard laboratory test and measurement controls
• Conserved laboratory resources by using equipment and supplies as needed to accomplish job results
• Created reports of technological findings by collecting, analyzing and summarizing information
• Established staff schedules and assignments
• Identified process improvements in day to day functioning of department
• Lead tech within Chemistry, Hematology, Coagulation, and Urinalysis.
• Trained and oriented new medical technologists to perform and interpret tests.

• Charge tech on 3rd shift
• Handle critical issues during night shift in absence of manager and supervisor
• Processed patient specimens according to priority and documented results
• Oversaw laboratory inventory and supplies.
• Operated highly specialized laboratory equipment to process specimens.
• Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.

• As a traveler performed medical laboratory testing within the chemistry, hematology, microbiology, and blood bank departments
• Able to learn instruments, LIS systems, and processes at an accelerated rate due to the immediate need for a traveler.

• As a traveler performed medical laboratory testing within the chemistry, hematology, microbiology, and blood bank departments
• Able to learn instruments, LIS systems, and processes at an accelerated rate due to the immediate need for a traveler.

• Worked Night shift in chemistry, hematology, coagulation, and urinalysis
• Responsible for the training of the night shift staff on the new hematology analyzer.
• Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
• Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
• Followed safety protocols to maintain safe and secure laboratory environment.

• Taught 20-25 students basic phlebotomy skills
• The course included teaching didactic and clinical studies.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
• Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.

• Worked Night shift within the core lab
• Which included chemistry, hematology, coagulation, and urinalysis
• Work at the offsite clinic within its urgent care, and outpatient center
• Performed Point of care testing, and Phlebotomy.
• Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.

• Worked within outpatient center and performed laboratory testing which included chemistry, hematology and urinalysis, and Phlebotomy
• Lab Safety officer In charge of Scheduling
• Reviewed QC and corrective reports.
• Analyzed and interpreted data, accurately identifying and reporting laboratory results.