Ja'Mai Mitchell
Syracuse
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Creative professional in the beauty and wellness industry, known for high productivity and efficient task completion. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and commitment to furthering her education and career.
Overview
5
5
years of professional experience
Work History
Self employed Nail Technician
golden finesse beauty spa
syracuse
08.2022 - Current
- Provided professional nail care services to ensure client satisfaction and comfort.
- Advised clients on nail health and maintenance for optimal care practices.
- Provided excellent customer service through friendly interactions with clients.
SALES ASSOCIATE
ALDI
Syracuse
10.2022 - 05.2023
- Met merchandising standards by keeping store stocked and products faced.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Responsible for communicating effectively and clearly with third party personnel.
CASHIER
Target
Syracuse
09.2021 - 01.2022
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided efficient and courteous service to customers.
- Developed strong customer service skills by providing efficient and accurate service.
- Greeted and informed customers of products, fostering positive store experiences.
- Delivered exceptional customer service at all points of contact.
CUSTOMER SERVICE REPRESENTATIVE
National grid
Syracuse
04.2021 - 08.2021
- Responded to telephone inquiries and complaints following standard operating procedures.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Logged details of customer service calls in computer system following correct protocols.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Education
NYS Cosmetology License - Cosmetology
Continental School of Beauty
Syracuse, NY07-2022
HIGH SCHOOL DIPLOMA -
Henninger highschool
Syracuse, NEW YORK06.2017
Some College (No Degree) - Health Sciences
Onondaga Community College
Syracuse, NYSome College (No Degree) - GENERAL STUDIES
Suny Canton
Canton, NEW YORKSkills
- Time Management
- Excellent People Skills
- Customer Relations
- Customer Service And Assistance
- Attention to detail
- Empathy and compassion
References
AMIYA BOGART Stanley Law
Paralegal Acquaintance 17746331797
Amiya.bogart.14@gmail.com
MARCOS MARTINEZ Upstate ICU Nurse Acquaintance
(929) 575-2742 marcosmartinez7499@gmail.com
NHI GEE Goldenfinesse spa Salon owner Boss (315)3808058 nhile1502@gmail.com
Timeline
SALES ASSOCIATE
ALDI
10.2022 - 05.2023
Self employed Nail Technician
golden finesse beauty spa
08.2022 - Current
CASHIER
Target
09.2021 - 01.2022
CUSTOMER SERVICE REPRESENTATIVE
National grid
04.2021 - 08.2021
NYS Cosmetology License - Cosmetology
Continental School of Beauty
HIGH SCHOOL DIPLOMA -
Henninger highschool
Some College (No Degree) - Health Sciences
Onondaga Community College
Some College (No Degree) - GENERAL STUDIES
Suny Canton