Jamair Gibson
Philadelphia,PA
Summary
Dedicated results-oriented professional with experience in property management and expertise in supply chain operations and inventory management. Skilled at overseeing multifamily properties, optimizing resources, managing budgets, and enhancing tenant satisfaction. Adept at coordinating logistics, maintaining accurate inventory records, and driving performance improvements. Known for problem-solving, attention to detail, and delivering operational and customer services.
Overview
7
7
years of professional experience
Work History
Property Manager
AFI
11.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- managed operations for a 160-unit multifamily property, focusing on tenant satisfaction and property performance.
Inventory Manager
Amazon
06.2020 - 10.2024
- Maintained accurate records of all incoming shipments including quantity received, date received
- Trained staff on proper inventory management techniques and procedures also training supervised personnel on data entry
- Oversaw inventory operations to ensure accuracy in shipments, quantities, and data tracking, contributing to a 98% inventory accuracy rate
- Input productive information and quantities into warehouse databases
- Interact effectively with other associates and managers signaling better coordination and understanding of certain tasks
Customer Service Lead Coordinator
Abercrombie&Fitch
12.2017 - 05.2020
- Supervising Staff: Leading and managing a team of customer service representatives, providing guidance and support
- Customer Interaction: Acting as the primary point of contact for escalated customer issues and ensuring timely resolution
- Provided training sessions for new hires on how to effectively handle customer inquiries
- Keep accurate records of customer interaction, transactions, and feedback for future reference
- Ensure customer are aware of company policies, procedures, and any updates relevant to their interactions
Education
Associate in arts (A.A.) - Supply Chain Management
Community College of Philadelphia
Philadelphia, Pennsylvania12.2025
Associate in applied science (A.A.S.) - Criminal Justice
Community College of Philadelphia
Philadelphia, Pennsylvania05.2021
Skills
- Initiative and Self-Motivation
- Inventory Control Systems
- Materials Management
- Goal Oriented
- Attention to Detail
- Problem solving
- Customer Service
- Quality Control
- Teamwork and Collaboration
- Tenant relations
- Property accountability
Accomplishments
- Oversaw multiple residential family properties totaling over 160 individual units.
- Contributed to achieving 98% accuracy rate at Amazon
- Managed team of 10, increasing customer satisfaction by 20%
- Reduced customer complaint resolution by 30% at Abercrombie and Fitch
- Successfully trained 50 employees, enhancing inventory management efficiency
Timeline
Property Manager
AFI
11.2024 - Current
Inventory Manager
Amazon
06.2020 - 10.2024
Customer Service Lead Coordinator
Abercrombie&Fitch
12.2017 - 05.2020
Associate in applied science (A.A.S.) - Criminal Justice
Community College of Philadelphia
Associate in arts (A.A.) - Supply Chain Management
Community College of Philadelphia
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