Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Jamaiya Cohen

Chicago,IL

Summary

I am a committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a current Medical Assistant student seeking new opportunities to gain hands-on experience. I'm an outgoing and friendly person with strong drive to succeed.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Amazon
Matteson, IL
10.2021 - Current
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Caregiver

Home Instead
Joliet, IL
07.2021 - 08.2022
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Contributed to case reviews of client status and progress.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Built strong and trusting rapport with clients and loved ones.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Laundered clothing and bedding to prevent infection.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Front Desk Receptionist

Serenity Chiropractic
Homewood, IL
01.2016 - 07.2022
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Coordinated pick-up and delivery of express mail services.
  • Greeted customers warmly and made them feel welcome.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Quality Control Inspector

OSI Foods Co
Chicago, IL
06.2017 - 11.2020
  • Calibrated products to match design and operational specifications.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
  • Notified supervisors or other relevant personnel of test or production issues.
  • Learned new testing methods through continued education and research.
  • Trained new employees on proper use of test equipment and inspection techniques.
  • Inspected and repaired products to meet project expectations.
  • Analyzed data from process control systems to identify trends in product quality.
  • Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Performed first article inspection on incoming raw materials.
  • Identified areas for improvement in existing processes, procedures, and equipment.

Education

Medical Assistant -

Stepful Online
New York, NY
05-2024

High School Diploma -

Johnson College Prep
Chicago, IL
06-2015

Skills

  • Task Prioritization
  • Excellent Communication
  • Active Listening
  • Organizational Skills
  • Multitasking
  • Research
  • Planning
  • Fluent in (English)
  • Conflict Resolution
  • Team Building
  • Problem Resolution
  • Leadership
  • Microsoft Office
  • Data Entry
  • Supervision and Leadership
  • Dependable and Responsible
  • Remote Office Availability
  • Appointment Confirmation
  • Guest Relations
  • Call Routing
  • Dementia Care
  • PPE Usage
  • Flexible Schedule
  • COVID-19 Safety Policies
  • Client Transportation
  • Behavior Redirection
  • Personal Hygiene Assistance
  • Basic Housekeeping
  • Meal Preparation
  • Behavioral Management
  • Care Plan Adherence
  • Mobility Assistance
  • Documentation
  • HIPAA Compliance
  • Patient Companionship
  • Incident Reporting
  • ADL Assistance
  • Compassionate Care
  • Direct Patient Care
  • Daily Living Assistance
  • Medical Records Management
  • Case Management
  • Time Management
  • Elderly Care
  • Materials Testing
  • OSHA Compliance
  • Audit Coordination
  • Equipment Calibration
  • Quality Control
  • Safety Procedures
  • Production Expertise
  • Visual Inspections
  • Defect Identification
  • Color Matching

Languages

English
Full Professional

Accomplishments

  • Inducted in the National Society Program

References

References available upon request.

Timeline

Warehouse Worker

Amazon
10.2021 - Current

Caregiver

Home Instead
07.2021 - 08.2022

Quality Control Inspector

OSI Foods Co
06.2017 - 11.2020

Front Desk Receptionist

Serenity Chiropractic
01.2016 - 07.2022

Medical Assistant -

Stepful Online

High School Diploma -

Johnson College Prep

Similar Profiles

CREATE PROFILE
Jamaiya Cohen