Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Jamajahnae Taylor

North Las Vegas,NV

Summary

I’m a certified lifeguard with strong communication skills, developed through my hands-on experience at Luxor Las Vegas/YMCA. I’ve consistently demonstrated my ability to enhance customer satisfaction by resolving issues efficiently and collaborating effectively with my team. I’m proud to have been recognized for my quick, appropriate responses in emergency situations, ensuring a safe and enjoyable environment for all guests. I take a proactive approach to assessing risks and implementing safety measures to protect both patrons and staff. Additionally, I have experience building strong customer relationships, using clear communication and attentive service to drive satisfaction and retention. I’ve also successfully applied persuasive communication techniques to boost sales while contributing to a positive and team-focused work environment.

Overview

4
4
years of professional experience

Work History

Lifeguard

YMCA
03.2021 - 11.2022

• Certified in First Aid and CPR, providing effective support to individuals in distress.

• Ensured swimmer safety by actively monitoring the pool area, enforcing rules, and responding promptly to emergencies.

• Delivered excellent customer service by greeting guests, addressing concerns, and resolving issues efficiently.

• Maintained a clean and safe facility through regular cleaning, equipment inspections, and maintenance.

• Collaborated with management to improve lifeguarding procedures and accurately documented incidents requiring intervention.

Movie Theater Attendant

Cannery Casino & Hotel
11.2022 - 03.2023

• Maintained lobby, hallway, and auditorium cleanliness to ensure a pleasant movie-going experience.

• Provided excellent customer service by efficiently managing ticket sales and offering accurate showtime information.

• Adapted to various roles, including box office cashier, concession attendant, usher, and projectionist.

• Supported inventory management to maintain optimal stock levels and minimize waste.

• Fostered a positive work environment by promoting teamwork and open communication across departments.

  • Greeted customers entering store and responded promptly to customer needs.

Lifeguard

Luxor Las Vegas
03.2023 - 11.2024

• Ensured guest safety in and around the swimming pool through vigilant monitoring and rule enforcement.

• Provided exceptional customer service by addressing guest concerns and offering helpful guidance.

• Maintained proficiency in First Aid and CPR to deliver effective support in emergency situations.

• Taught swimming techniques, strength training, and proper stroke techniques to improve patrons’ skills.

• Promoted water safety by consistently reinforcing best practices and lifesaving measures during classes.

Sales Associate

Amazon
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Mojave High Schools
Las Vegas, NV
05.2024

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Team collaboration
  • Complex Problem-solving
  • Conflict de-escalation
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Listening skills
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Amazon
11.2024 - Current

Lifeguard

Luxor Las Vegas
03.2023 - 11.2024

Movie Theater Attendant

Cannery Casino & Hotel
11.2022 - 03.2023

Lifeguard

YMCA
03.2021 - 11.2022

Mojave High Schools
Jamajahnae Taylor