Jamaka Duhon CAM, CAPS
Hurst,TX
Summary
Accomplished Regional Vice President with demonstrated track record of success in leading and growing teams in the multifamily industry. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. High-energy, results-oriented leader with an entrepreneurial attitude. Well-qualified, hands-on leader. Bringing exceptional history of achievement and drive to continuously improve procedures and processes across the board. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
27
27
years of professional experience
Work History
Regional Vice President
Valiant Residential
04.2019 - Current
- Enhanced operational efficiency by streamlining processes and implementing cost-saving initiatives.
- Fostered strong relationships with key stakeholders for improved collaboration and decision making.
- Ensured compliance with industry regulations, maintaining an impeccable safety record throughout tenure.
- Championed continuous improvement initiatives, fostering a culture of innovation within the organization.
- Reduced overhead costs through strategic management of resources and budget allocations.
- Implemented innovative marketing strategies to increase brand visibility and customer engagement.
- Collaborated with executive leadership on corporate strategy development, aligning regional goals with overall vision.
- Developed and executed comprehensive business plans to achieve organizational goals and objectives.
- Coached and mentored direct reports for enhanced performance and career progression opportunities.
Regional Manager
Protea Real Estate
12.2005 - 03.2019
- Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
- Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
- Motivated team to achieve ambitious NOI targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Improved customer experience by creating custom touchpoints throughout the resident life cycle.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication.
Property Manager
Madison Commercial, New Life Properties, REM
01.1997 - 04.2001
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Education
Bachelor of Science - Public Relations/Communications
Devry University
Irving, TX06.2003
CAM
AATC
Richland Hills, TX 08.1999
CAPS
AAGD
Dallas, TX 04.2009
Skills
- Leadership/communication skills
- Client relations development
- Self-motivated
- Team Building
- Operational Excellence
- Staff Training and Development
- Organizational Development
- Strategic planning and execution
- Leadership training
- Budget Control
- Process Improvements
- Strategy Development
- Facilities Management
- Performance Analysis
- Teamwork and Collaboration
- Attention to Detail
Skills
Staff Development, Diverse Market/Industry Knowledge, Organizational Restructure and Change, Vendor Partnerships,
Timeline
Regional Vice President
Valiant Residential
04.2019 - Current
Regional Manager
Protea Real Estate
12.2005 - 03.2019
Property Manager
Madison Commercial, New Life Properties, REM
01.1997 - 04.2001
Bachelor of Science - Public Relations/Communications
Devry University
CAM
AATC
CAPS
AAGD