Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamal Akbar

Phoenix,AZ

Summary

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Bar Louie
08.2023 - 10.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Assistant Manager

Taco Bell
05.2022 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Senior Advocate

Carvana
11.2020 - 05.2022
  • Collaborated with multidisciplinary teams to develop comprehensive case strategies for optimal results.
  • Demonstrated exceptional litigation skills during trial preparation and courtroom appearances, securing advantageous outcomes for clients.
  • Contributed to a positive work environment by actively participating in team-building activities and providing support to colleagues when needed.
  • Mentored junior advocates, sharing knowledge and expertise to cultivate skilled successors within the firm.

Assistant General Manager

Studio Movie Grill
02.2017 - 01.2020
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

General Manager

Burger King
01.2009 - 02.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Education

High School Diploma -

Hyde Park Academy
Chicago, IL

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Complaint resolution
  • ServSafe food manager
  • ServeSafe manager
  • Scheduling

Certification

  • Certified Serve Safe

Timeline

Restaurant Manager

Bar Louie
08.2023 - 10.2024

Assistant Manager

Taco Bell
05.2022 - 07.2022

Senior Advocate

Carvana
11.2020 - 05.2022

Assistant General Manager

Studio Movie Grill
02.2017 - 01.2020

General Manager

Burger King
01.2009 - 02.2017

High School Diploma -

Hyde Park Academy

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Jamal Akbar