Jamal Ash
Summary
Highly skilled Vulnerability Analyst with extensive experience conducting comprehensive security assessments, utilizing industry-leading tools such as Wiz and Qualys. Proficient in identifying and prioritizing critical vulnerabilities across complex IT environments. Demonstrated ability to effectively communicate risk findings to both technical and non-technical audiences, facilitating timely remediation and enhancing overall security posture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Vulnerability Management Analyst
Inspire Brands
10.2022 - 11.2024
- Stayed current on emerging threats and trends in cybersecurity, adapting testing methods as needed to address new risks.
- Conducted risk analysis, system certifications, auditing, security documentation and security testing.
- Assessed threats, risks and vulnerabilities from emerging security issues to advise pertinent stakeholders on appropriate measures.
Security Operations Analyst
AmeriSave Mortgage Corporation
06.2022 - 09.2022
- Actively monitoring network traffic, system logs, and security devices to detect anomalies and potential security incidents.
- Investigating security alerts, analyzing potential threats, and taking necessary actions to contain and remediate incidents.
- Identifying emerging cyber threats, analyzing threat intelligence, and assessing potential risks to the organization.
Senior Desktop Support
AmeriSave Mortgage Corporation
02.2022 - 06.2022
- Advanced troubleshooting: Diagnosing and resolving complex technical issues related to desktop hardware, software, network connectivity, and applications.
- Team leadership: Mentoring and guiding junior desktop support technicians, assigning tasks, and reviewing their work.
- Project participation: Leading or contributing to IT projects like software rollouts, hardware upgrades, and desktop standardization initiatives.
Desktop Support
AmeriSave Mortgage Corporation
08.2021 - 05.2022
- Installation : Set up and configure desktop computers, printers, and other peripheral equipment
- Troubleshooting : Diagnose and fix hardware and software issues, including network connectivity and operating system problems
- Maintenance : Perform regular maintenance and upgrades to ensure optimal performance
Technical Support Analyst
CoStar Group
01.2021 - 08.2021
- Understanding the CoStar business, the goals of our products, and how we fit into the commercial real estate industry
- Understanding End-To-End test cases at the application and multi-application levels
- Maintaining direct channels of communication with software developers, management, and Product Design to accomplish team goals
Service Desk Technician
INAP
04.2020 - 11.2020
- Respond to requests : Service desk technicians respond to requests for technical assistance by phone, email, online chat, or in person
- Provide solutions : They identify and diagnose issues, and provide solutions to problems
- Escalate issues : They escalate unresolved problems to a higher level of support
Colocation Support Specialist
INAP
02.2020 - 04.2020
- Troubleshooting hardware and network issues on client servers within the colocation facility.
- Diagnosing network connectivity problems, including bandwidth limitations and latency issues.
- Assisting with server operating system configuration and updates.
Junior Helpdesk Specialist
Wahoo Fitness
04.2019 - 11.2019
- Identifying and resolving common problems with computer hardware, software, network access, and applications.
- Creating new user accounts, resetting passwords, and managing user access levels.
- Assisting with initial computer setup, installing basic software, and configuring peripherals
Education
Bachelor's degree - Information Technology -Network and Data Center
Georgia Southern University
01.2018
Skills
- Vulnerability assessment
- Risk management
- Incident response
- Patch Management
- Scanning and Analysis
Websites
Certification
- Vulnerability Management- Qualys
- Cloud Agents- Qualys
- Patch Management- Qualys
- Microsoft Certified: Azure Fundamentals
- SC-200 Microsoft Security Operations Analyst
Timeline
Vulnerability Management Analyst
Inspire Brands
10.2022 - 11.2024
Security Operations Analyst
AmeriSave Mortgage Corporation
06.2022 - 09.2022
Senior Desktop Support
AmeriSave Mortgage Corporation
02.2022 - 06.2022
Desktop Support
AmeriSave Mortgage Corporation
08.2021 - 05.2022
Technical Support Analyst
CoStar Group
01.2021 - 08.2021
Service Desk Technician
INAP
04.2020 - 11.2020
Colocation Support Specialist
INAP
02.2020 - 04.2020
Junior Helpdesk Specialist
Wahoo Fitness
04.2019 - 11.2019
Bachelor's degree - Information Technology -Network and Data Center
Georgia Southern University