Summary
Overview
Work History
Education
Skills
PROFILE
Timeline
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Jamal Brown

San Juan Capistrano,CA

Summary

I bring a diverse range of professional experiences to supplement the skills of the teams I serve.

Knowledgeable Event Manager with strong background in event coordination and execution. Successfully managed multiple cross-functional projects, ensuring timely delivery and alignment with stakeholder expectations. Demonstrated excellent problem-solving and communication skills to drive project success and foster team collaboration.

Overview

10
10
years of professional experience

Work History

Project Specialist, Student Development Office

Saddleback College
01.2023 - Current
  • Providing various supports and creating connections with students to increase engagement within the college, bring awareness of support services, and overall development of the student experience.
  • Highlights
  • Lead Peer Mentor/Student Mentorship
  • Train new students and mentors for upcoming semesters, conduct PowerPoint presentations and campus department tours for groups and individuals.
  • National Society of Leadership and Success (NSLS) Team Coordinator
  • Serve as Success Networking Team Coordinator: assist members in identifying and accomplishing individual goals, responsible for coordinating events for NSLS on campus.
  • Event Coordination
  • Responsible for creating events at different locations on campus to promote student involvement and school spirit. The goal is to bring energy back to campus life.
  • Brainstorm and implement event plans and concepts.
  • Handling post-event reports.
  • Budget Management.
  • Vendor and Supplier Coordination.
  • Staff Management.
  • Liaison and Planning.
  • Preparing proposals.
  • Adjusting event layout.
  • Talent Booking.
  • On site Supervision.
  • Marketing and Promotion
  • Content Creator
  • Create digital content, informational videos, and photography for social media content.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Behavioral Health Technician

Oceanfront Recovery
01.2022 - 11.2023
  • Assisted with coordination of new client onboarding, assisted with developing monthly activities and events, ensuring client safety and compliance throughout the program and facility.
  • Assisted with coordination and organization of daily activities, including patients’ care, monitoring and transportation
  • Responsible for facilitating group activities, including organizing, leading and providing support while coordinating with assigned supervisors.
  • Assisted in developing opportunities for client engagement, program compliance and activity supervision.
  • Problem-Solving, Crisis Management.
  • Client Management.
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Assist and organize recreational programs, events, activities and outings, as directed
  • Monitor patient progress.
  • Develop solid routines for patients.
  • Ensure safety of individuals with behavioral disorders.
  • Review case histories and become familiar with goals.
  • Engage with patients to promote overall wellness.
  • Collaborate with staff to support and council patients.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
  • Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
  • Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.

Ambassador/Shipping and Receiving

Amazon.com
03.2015 - 12.2019
  • Trained new employees on new positions inbound and outbound.
  • Provided group tours for 20 to 25 in a class of new hires.
  • Provide accurate and helpful information.
  • Actively listen to concerns.
  • Comprehensively analyze issues .
  • Provide clear, and actionable solutions.
  • Foster a positive work environment.
  • Assisted team with operational policies and procedures to drive services.

Education

Associate of Science - Media

Saddleback College
Mission Viejo, CA
05-2022

Medical Assistant/ Phlebotomy

Sanford Brown College
Atlanta, GA
06-2013

Skills

  • Group Tours
  • Group / Individual Training
  • Event Coordination
  • Community Collaborations
  • Campus Academic & Support Programs
  • MS Office Applications
  • Marketing
  • Film/Editing
  • Workday
  • Creative Cloud
  • Documentation management
  • Scope definition
  • Scheduling expertise
  • Project management

PROFILE

  • Engaging, student-centered professional with experience mentoring the diverse students at Saddleback College in the Student Development Office
  • Provide exemplary service to students, clients and customers independent of industry
  • I enjoy bringing life to students to get them excited about learning, growing, and engaging in their larger campus community

Timeline

Project Specialist, Student Development Office

Saddleback College
01.2023 - Current

Behavioral Health Technician

Oceanfront Recovery
01.2022 - 11.2023

Ambassador/Shipping and Receiving

Amazon.com
03.2015 - 12.2019

Associate of Science - Media

Saddleback College

Medical Assistant/ Phlebotomy

Sanford Brown College

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Jamal Brown