Jamal Brown
San Juan Capistrano,CA
Summary
I bring a diverse range of professional experiences to supplement the skills of the teams I serve.
Knowledgeable Event Manager with strong background in event coordination and execution. Successfully managed multiple cross-functional projects, ensuring timely delivery and alignment with stakeholder expectations. Demonstrated excellent problem-solving and communication skills to drive project success and foster team collaboration.
Overview
10
10
years of professional experience
Work History
Project Specialist, Student Development Office
Saddleback College
Mission Viejo, CA
01.2023 - Current
- Providing various supports and creating connections with students to increase engagement within the college, bring awareness of support services, and overall development of the student experience.
- Highlights
- Lead Peer Mentor/Student Mentorship
- Train new students and mentors for upcoming semesters, conduct PowerPoint presentations and campus department tours for groups and individuals.
- National Society of Leadership and Success (NSLS) Team Coordinator
- Serve as Success Networking Team Coordinator: assist members in identifying and accomplishing individual goals, responsible for coordinating events for NSLS on campus.
- Event Coordination
- Responsible for creating events at different locations on campus to promote student involvement and school spirit. The goal is to bring energy back to campus life.
- Brainstorm and implement event plans and concepts.
- Handling post-event reports.
- Budget Management.
- Vendor and Supplier Coordination.
- Staff Management.
- Liaison and Planning.
- Preparing proposals.
- Adjusting event layout.
- Talent Booking.
- On site Supervision.
- Marketing and Promotion
- Content Creator
- Create digital content, informational videos, and photography for social media content.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Behavioral Health Technician
Oceanfront Recovery
Laguna Beach, CA
01.2022 - 11.2023
- Assisted with coordination of new client onboarding, assisted with developing monthly activities and events, ensuring client safety and compliance throughout the program and facility.
- Assisted with coordination and organization of daily activities, including patients’ care, monitoring and transportation
- Responsible for facilitating group activities, including organizing, leading and providing support while coordinating with assigned supervisors.
- Assisted in developing opportunities for client engagement, program compliance and activity supervision.
- Problem-Solving, Crisis Management.
- Client Management.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Assist and organize recreational programs, events, activities and outings, as directed
- Monitor patient progress.
- Develop solid routines for patients.
- Ensure safety of individuals with behavioral disorders.
- Review case histories and become familiar with goals.
- Engage with patients to promote overall wellness.
- Collaborate with staff to support and council patients.
- Facilitated on-site activities, support groups, and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Ambassador/Shipping and Receiving
Amazon.com
Georgia and California
03.2015 - 12.2019
- Trained new employees on new positions inbound and outbound.
- Provided group tours for 20 to 25 in a class of new hires.
- Provide accurate and helpful information.
- Actively listen to concerns.
- Comprehensively analyze issues .
- Provide clear, and actionable solutions.
- Foster a positive work environment.
- Assisted team with operational policies and procedures to drive services.
Education
Associate of Science - Media
Saddleback College
Mission Viejo, CA05-2022
Medical Assistant/ Phlebotomy
Sanford Brown College
Atlanta, GA06-2013
Skills
- Group Tours
- Group / Individual Training
- Event Coordination
- Community Collaborations
- Campus Academic & Support Programs
- MS Office Applications
- Marketing
- Film/Editing
- Workday
- Creative Cloud
- Documentation management
- Scope definition
- Scheduling expertise
- Project management
PROFILE
- Engaging, student-centered professional with experience mentoring the diverse students at Saddleback College in the Student Development Office
- Provide exemplary service to students, clients and customers independent of industry
- I enjoy bringing life to students to get them excited about learning, growing, and engaging in their larger campus community
Timeline
Project Specialist, Student Development Office
Saddleback College
01.2023 - Current
Behavioral Health Technician
Oceanfront Recovery
01.2022 - 11.2023
Ambassador/Shipping and Receiving
Amazon.com
03.2015 - 12.2019
Associate of Science - Media
Saddleback College
Medical Assistant/ Phlebotomy
Sanford Brown College