Jamal Burt

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Reported suspicious activities and persons to law enforcement.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Responded quickly to incidents and assessed active situations for security concerns.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Some of my responsibilities were making and preparing food and drinks for both crew members and passengers for Delta and American Airlines.I also trained and assisted employees, in various departments to ensure a smooth and proper operation to run on a timely schedule.