Jamal Davis
Hanover,MD
Summary
Knowledgeable Installer offering 26 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems. Expert in installations and carpentry tool use with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Coax Cable & Fiber Installer/Location Technician
Comcast
White Marsh, MD
09.1998 - 04.2009
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Transporter/Customer Service Attendant
Hertz
Baltimore, MD
01.1998 - 09.2002
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
Education
High School Diploma -
Hillcrest High School
Jamaica, NY06.1990
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Following safety practices
- Customer Service
- Pre-installation Site Prep
- Equipment Installation
- Equipment Operation
- Troubleshooting and testing
- Safety Procedures
- Hardware Installation
Certification
- National Safety Council Defensive Driving – Certified
- CompTIA IT Technician – A+ Certified – Career ID#COMP001020412858
- OSHA - 10-Hour Construction Safety and Health - Career ID#14-006067910
- North America Trade School - Certified - Industrial Maintenance Technician
Timeline
Coax Cable & Fiber Installer/Location Technician
Comcast
09.1998 - 04.2009
Transporter/Customer Service Attendant
Hertz
01.1998 - 09.2002
High School Diploma -
Hillcrest High School