Jamal Fleurimond
Miami
Summary
Dynamic and customer-focused professional with over 3-4 years of experience in customer service roles, dedicated to providing exceptional support and assistance. Strong commitment to fostering positive relationships with customers ensures their needs are met with enthusiasm and efficiency. Passionate about enhancing the customer experience, consistently striving to exceed expectations while gaining valuable insights and skills. Embracing every opportunity to contribute positively, driven by a genuine desire to help others daily.
Overview
13
13
years of professional experience
Work History
Athletic Facilities & Game Operations Intern
FIU Athletics Department
01.2025 - 12.2025
- Assisted with Event setup for Basketball,Football,Soccer,and Volleyball games
- Doing a range of task from cleaning courts,setting up courts for games, setting up the football field for games
- Also helping coordinate with referees and other players on whatever needs they might need before ,during ,and after
Front desk attendant
FIU wellness & rec center
08.2019 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Event Organization
Flawless Events FLA
01.2013 - 07.2019
- Helped set up for events like birthdays,communions,weddings and etc...
Sunday School assistant
St Stephen catholic church
09.2015 - 05.2019
- Led faith-based life to provide example for students between ages 4 and 10.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
Education
Bachelor of Science - Sports Management
Florida International University
Miami05-2026
Associates Degree - undefined
Broward College
Davie12.2020
High school Diploma -
Somerset Academy Central Miramar
Miramar05.2018
Skills
- Strong Communication Skills
- Customer Service Skills
- Problem Solving Skills
- Time Management Skills
- Information Technology
- Good team player
- Greeting guests
- Marketing
- Supply stocking
- Guest amenities
Hobbies
Basketball, football, trading, and weightlifting
Timeline
Athletic Facilities & Game Operations Intern
FIU Athletics Department
01.2025 - 12.2025
Front desk attendant
FIU wellness & rec center
08.2019 - Current
Sunday School assistant
St Stephen catholic church
09.2015 - 05.2019
Event Organization
Flawless Events FLA
01.2013 - 07.2019
Associates Degree - undefined
Broward College
Bachelor of Science - Sports Management
Florida International University
High school Diploma -
Somerset Academy Central Miramar