Jamal Frazier
Camden,New Jersey
Summary
Dependable and motivated employee seeking opportunity to expand skills and contribute to company success. Works well under pressure, adaptable, considered hardworking, ethical, detail-oriented. Ready to take on challenges in a position using task prioritization skills to help team succeed, all while being a strong team player.
Overview
7
7
years of professional experience
Work History
Peer Mentor
Attentive Care
04.2024 - Current
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Empowered clients through the acquisition of adaptive living skills such as money management, meal planning, household chores, and personal hygiene tasks.
- Organized educational workshops for clients regarding personal finance topics, empowering them to make informed decisions about their money management strategies.
Direct Support Professional
Quality Management Associates
08.2023 - 09.2024
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Identified needs and coordinated plans for travel and out-of-town functions.
Senior Associate
Bancroft
05.2020 - 12.2023
- Surveillance cameras monitoring
- Typed, formatted and proofread documents and correspondence using computers.
- Provided coaching and support problem solving and decision-making.
- Communicated clearly with residents, family members and other caregivers.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
- Helped patients move safely in and out of beds and wheelchairs.
- Built strong relationships with partners and stakeholders, fostering a collaborative environment for program success.
- Designed engaging materials and resources to support participant learning and growth throughout the program.
- Created and updated records and files to maintain document compliance.
- Conducted research and analyzed data to inform program decisions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
One-On-One Aide
Kingsway Learning Center
08.2021 - 10.2022
- Coached clients through personal issues and traumas
- Wrote reports and documents outlining plans
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.
Security Officer
We See You Security
12.2020 - 06.2022
- Responded to reports of suspicious or unusual activity
- Identified security concerns with regular facility and equipment inspections
- Investigated disturbances, alarms and unusual activities
- Viewed monitor screens and remained alert to movement on-screen for authorized and unauthorized individuals
- Searched bags or belongings and seized prohibited items.
Manager
Dominos Pizza Inc.
06.2017 - 08.2020
- Kept customers happy by quickly processing payments and bagging purchases
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Verified customers' credit, and established payment plans.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Human Resources Management
Camden County College
Blackwood, NJ05-2026
Diploma -
Creative Arts Morgan Village Academy
06.2019
Skills
- Active Learning
- Self-awareness
- Empathy Development
- Academic Support
- Goal-Oriented
- Staff Management
- Training and mentoring
- Employee Motivation
- New Employee Training
- Program Optimization
- Coaching and Mentoring
Timeline
Peer Mentor
Attentive Care
04.2024 - Current
Direct Support Professional
Quality Management Associates
08.2023 - 09.2024
One-On-One Aide
Kingsway Learning Center
08.2021 - 10.2022
Security Officer
We See You Security
12.2020 - 06.2022
Senior Associate
Bancroft
05.2020 - 12.2023
Manager
Dominos Pizza Inc.
06.2017 - 08.2020
Diploma -
Creative Arts Morgan Village Academy
No Degree - Human Resources Management
Camden County College
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