Professional corrections leader with strong expertise in maintaining order and safety within correctional facilities. Skilled in conflict resolution, inmate management, and implementing security protocols. Focus on team collaboration and achieving measurable results, adaptable to changing needs and reliable under pressure. Known for effective leadership, strategic planning, and upholding high standards of professionalism.
Overview
10
10
years of professional experience
Work History
Security Lieutenant (Shift Commander)
Adams County Adult Correctional Complex
07.2024 - Current
-Conducts investigations on all matters relative to the security and grievance procedures; is able to perform the duties of all correctional posts; responds to emergencies, monitors inmates and inmate actives; reports signs of disorder and abnormal behavior; Operates security equipment; prevents fights, assaults, disturbances, and escapes
Coordinated large-scale event security operations, ensuring public safety while minimizing disruptions to normal activities.
Conducted thorough investigations of security breaches, identifying root causes and implementing corrective actions.
Respond swiftly yet effectively under pressure when faced with unexpected challenges arising from fast-paced or rapidly evolving situations.
Oversaw team of security officers and managed scheduling and performance evaluations.
Behavioral Support Staff
Sesi Schools
03.2024 - 07.2024
-This position is responsible for supplementing and supporting behavioral initiatives of the assigned school
Position is responsible for coaching, supporting, and guiding school-based staff in using evidence-based practices to provide positive behavior support for students with challenging behaviors
The Behavior Support Staff Member will provide in-service training, perform classroom observations, provide feedback, and demonstrate the implementation of student-specific behavior strategies
Improved student behavior by implementing positive reinforcement strategies and individualized support plans.
Corrections Lieutenant
Lancaster County Prison
09.2017 - 03.2024
-Hired as a Correctional Officer where the primary responsibilities are Care, Custody and Control of the inmate population
In 2018, was promoted to Administrative Sergeant overseeing approximately 65 Correctional Officers in addition to the inmate population
In 2021, was promoted to the rank of Corrections Lieutenant overseeing the Shift Supervisors and Correctional Officers in addition to the Inmate population.
Prison Honor Guard Commander
Taser and Axon Body Camera Instructor. Certified by AXON.
Customer Service Associate
Wawa
10.2016 - 09.2017
-Responsible for patron satisfaction by ensuring cleanliness, variety and welcoming environment
Led Team Building activities
Assisted in coverage and scheduling
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Trained new associates in company policies and procedures, fostering a supportive work environment.
Pharmacy Technician/Shift Supervisor
Rite Aid Pharmacy
08.2014 - 10.2016
Primary responsibilities were to work closely with the pharmacist to ensure patient safety/health and locate, dispense, pack, and label prescribed medication for patients
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
Associate Degree - Specialized Business in Criminal Justice
Berks Technical Institute
08.2017
High School Diploma -
I Lead Charter School
07.2015
Skills
Physical security
Security protocols
Personnel management
Threat assessment
Investigation techniques
Crisis management
Alarm systems
Emergency preparedness
Security equipment
Incident response
Security training
Surveillance systems
First aid and CPR
Daily incident reporting
Team leadership
Skilled in conflict resolution
Security team management
Incident investigation
Employee relations
Staff management
Team leadership
Skilled in conflict resolution
Security team management
Incident investigation
Employee relations
Staff management
Staff hiring
Team leadership
Skilled in conflict resolution
Security team management
Incident investigation
Employee relations
Staff management
Staff hiring
Team leadership
Skilled in conflict resolution
Security team management
Incident investigation
Employee relations
Staff management
Staff hiring
Risk analysis
Team leadership
Skilled in conflict resolution
Security team management
Incident investigation
Employee relations
Staff management
Staff hiring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Lieutenant (Shift Commander)
Adams County Adult Correctional Complex
07.2024 - Current
Behavioral Support Staff
Sesi Schools
03.2024 - 07.2024
Corrections Lieutenant
Lancaster County Prison
09.2017 - 03.2024
Customer Service Associate
Wawa
10.2016 - 09.2017
Pharmacy Technician/Shift Supervisor
Rite Aid Pharmacy
08.2014 - 10.2016
Associate Degree - Specialized Business in Criminal Justice
Berks Technical Institute
High School Diploma -
I Lead Charter School
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