Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamal Haywood

Houston,TX

Summary

Dynamic warehouse professional with proven expertise in shipping and receiving at Lowe's. Skilled in forklift operation and warehouse safety, I enhanced efficiency by streamlining loading processes and fostering teamwork. Recognized for minimizing shipment errors and maintaining a safe work environment, I bring strong organizational skills and a commitment to excellence.

Overview

11
11
years of professional experience

Work History

Loaders/Stockers

Lowe's
12.2023 - 04.2025
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Followed all safety and security protocols to minimize risk of injury.
  • Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
  • Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
  • Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
  • Collaborated with team members to maintain efficient workflow.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
  • Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
  • Assisted in organizing and stocking products in warehouse.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Freight Team Associate

Home Depot
04.2021 - 10.2023
  • Lifted and moved items weighing Number pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Used pallets, straps and load bars to secure freight for transport.
  • Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
  • Enhanced team performance by providing ongoing training, support, and feedback to associates.
  • Complied with company and legal requirements to maintain safe working environment.
  • Minimized shipment errors by conducting thorough quality control checks during packing stages.
  • Safeguarded company assets by implementing security protocols and maintaining a clean, organized warehouse environment.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Inspected freight for any damage or faults prior to loading.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Moved furniture and boxes using utility dolly and truck ramp.

Host/Hostess

99 Restaurant
10.2019 - 02.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Team Member

Kentucky Fried Chicken
08.2016 - 09.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Cook

Pizza Hut
08.2014 - 2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

Bachelor Of Computer Science - Financial Record Keeping

Curry College
Milton, MA
05.2014

Skills

  • Warehouse safety
  • Shipping and receiving
  • Loading and unloading
  • Order picking
  • Pallet jack handling
  • Product picking
  • Forklift operation

Timeline

Loaders/Stockers

Lowe's
12.2023 - 04.2025

Freight Team Associate

Home Depot
04.2021 - 10.2023

Host/Hostess

99 Restaurant
10.2019 - 02.2021

Team Member

Kentucky Fried Chicken
08.2016 - 09.2019

Cook

Pizza Hut
08.2014 - 2016

Bachelor Of Computer Science - Financial Record Keeping

Curry College

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