Jamal Hill
Winston-Salem,NC
Summary
Dynamic leader with a proven track record at Authentic Logistics, LLC, demonstrating operational excellence and strategic visioning. Excelled in fostering growth, enhancing brand reputation, and negotiating effectively. Skilled in profit and loss management and customer focus, achieving substantial business development and high satisfaction levels.
Overview
11
11
years of professional experience
Work History
CEO
Authentic Logistics, LLC
03.2019 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Provided training and guidance to new dispatchers.
- Answered phone calls and responded to customer emails.
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Coordinated dispatching of 30 plus drivers to accomplish daily delivery requirements.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
CEO
Authentic Lawn Care & Landscaping, Inc.
02.2014 - 02.2021
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Fostered strong relationships with industry partners to expand business opportunities.
- Managed inventory of materials efficiently to ensure availability when required.
- Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
- Collaborated with subcontractors to coordinate project activities, achieving seamless installation of hardscape elements such as walkways, patios, and retaining walls.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Supervised team member performance to meet client deadlines and requirements.
Education
No Degree - Business And Administration
Livingstone College
Salisbury, NC05.2012
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Negotiation
- Business Planning
- Profit and Loss Management
Youth Football Coach
I've been a volunteer head coach, defensive coordinator and currently a offensive coordinator for 9 seasons since 2014 with the South Fork Panthers and Forsyth County Broncos. I have a passion for sports and enjoy coaching the youth. My leadership and discipline style of coaching has helped build structure, a love for the game in hundreds of kids lives.
Timeline
CEO
Authentic Logistics, LLC
03.2019 - Current
CEO
Authentic Lawn Care & Landscaping, Inc.
02.2014 - 02.2021
No Degree - Business And Administration
Livingstone College
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