JAMAL JACKSON

• Perform multi-system reconciliations between CODA, FLAIR, and Central Accounting systems to ensure accurate revenue and balance reporting.
• Identify discrepancies, research variances, and resolve issues impacting financial integrity and compliance.
• Manage delinquent account workflows by reviewing balances, preparing documentation, and coordinating accounts for collections to improve revenue recovery.
• Support month-end close activities by validating balances, preparing schedules, and assisting with financial statement preparation.
• Improve accuracy and turnaround time for revenue and account maintenance processes.

• Processed high-volume ACH and wire payments while ensuring compliance with treasury controls and internal accounting policies.

• Executed journal transfers and account corrections to maintain accurate general ledger balances.

• Maintained financial integrity by entering, validating, and reconciling payment and account data in FLAIR ERP.

• Resolved payment inquiries via phone and email, supporting vendors and internal stakeholders.

• Reduced posting errors through attention to detail and verification procedures.

• Processed current-year and prior-year refunds using CODA and Central systems, while ensuring compliance with state revenue policies.
• Created and reviewed refund documentation for accuracy and approval routing.
• Analyzed receipts, vouchers, and warrants to ensure transactions posted correctly prior to disbursement.
• Reconciled managed deposits in FLAIR, and supported treasury daily processing deadlines.
• Assisted with customer account research and resolution of refund discrepancies.