Jamal Kallay
Washington
Summary
Dynamic program manager with a strong background in the criminal justice sector, adept at analyzing data and optimizing program performance. Skilled in fostering stakeholder engagement and leading teams towards achieving strategic objectives. Focused on enhancing operational efficiency and effective conflict resolution in high-stakes environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Manager
Sentinel Offender Services
Washington
06.2024 - Current
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Developed project plans and timelines to ensure timely execution of initiatives.
- Coordinated communication between clients, staff, and stakeholders effectively.
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
Program Manager
Track Group
Washington
03.2021 - 06.2024
- Managed program development and implementation for offender monitoring services.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Assisted in developing training materials for new hires involved in the program activities.
- Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
- Assessed program performance against key performance indicators (KPIs) and objectives, making data-driven decisions to guide strategic direction.
Education
Bachelor of Arts - Criminology, Communication Studies
West Virginia University
Morgantown, WV05-2018
Skills
- Project management
- Budget management
- Strategic planning
- Risk analysis and management
- Stakeholder engagement
- Team leadership
- Decision-making
- Policy and procedure development
- Client communication
- Customer and personnel training
Certification
IT SECURITY AWARENESS, 06/19
Timeline
Program Manager
Sentinel Offender Services
06.2024 - Current
Program Manager
Track Group
03.2021 - 06.2024
Bachelor of Arts - Criminology, Communication Studies
West Virginia University