JAMAL KERNISANT

• Performed comprehensive cleaning and upkeep of vehicle interiors and exteriors.
• Scheduled appointments and coordinated timelines effectively.
• Adept in the application of a wide range of cleaning products and polishing solutions.
• Skilled in the use of various detailing tools and equipment.

• Apply protective coatings to protect the vehicle's surface from UV damage.

• Detail-oriented cleaning and restoration of upholstery and carpets, resulting in refreshed interiors.

• Executed data entry tasks promptly and accurately.
• Scanned and stored documents in database to maintain essential organizational records.
• Organized documents to streamline filing procedures.
• Reviewed and updated client correspondence files, ensuring accuracy.
• Compiled information from various databases.
• Enhanced accuracy by implementing comprehensive QA protocols.

• Monitor and highlight urgent notices to prevent potential risks.
• Handle a high volume of incoming / outgoing notifications for loans and deposit operations ensuring timely and accurate communication with different branches, departments, and clients
• Maintain accurate records of received and distributed mail for enhanced tracking and accountability
• Investigated suspicious checks, by verifying payee information, signature analyzing, and account history research
• Identify and corrected data entry errors promptly maintaining the integrity of financial records and general ledgers
• Processed fees adjustments accurately and efficiently to ensure customers satisfaction and fair financial practices
• Perform account maintenance task, including ordering debit cards, card activation, deactivation, travel notifications and limit adjustments
• Investigate and resolve customers inquiries regarding debit card transactions, pin issues, lost/stolen cards,etc
• Gather evidence and conduct thorough investigations to determine the nature and source of fraudulent activity
• Ensure compliance with internal policies and federal regulation
• Ability to work from cash drawers, also cash handling machines (TCR's)

• Complete data entry task with accuracy and efficiency
• Enter numerical data into database with speed and accuracy using 10-key pad
• Sorted documents and maintain organized filing process into database
• Compiled data and review information for accuracy prior to input
• Corrected data entry errors to prevent later issues such as duplication or data degradation
• Identify data entry errors reported to necessary departments
• Analyzing any mistakes that may occur
• Assisting team members with any questions or concerns with issue that arise
• Remote

• Performed maintenance tasks on mechanical equipment.
• Executed routine maintenance tasks efficiently.
• Performed light plumbing and electrical tasks.
• Maintained a tidy and professional environment.
• Aided in setting up meeting spaces.
• Assisted with technical issues when needed.
• Helped construct desks and chairs for various clients as required.
• Conduct daily sanitation procedures ensuring safety and cleanliness.

• Reconciled cash drawers and ATM's
• Handle cash and check transactions accurately and efficiently
• Processed loan payments, deposits, withdrawals, and other monetary transactions
• Balanced cash drawer and teller station on a daily basis
• Developed strong relationships with customers by providing excellent customer service
• Resolve customers complaints and inquiries in a professional manner
• Assisted with sales through knowledge of investment products
• Assisted in community events that we sponsored
• Resolved account discrepancies while ensuring a reduction in fraudulent activities