Jamal Khaled Taleb Elhaj
Ypsilanti,MI
Summary
Results-driven professional with a strong foundation in Mechanical Engineering and a completed MBA, offering hands-on experience in supervision, operations coordination, and team management. Proven ability to schedule resources, manage staff performance, coordinate daily operations, and ensure compliance with quality and safety standards. Seeking an entry-level to junior Project Management role where organizational skills, leadership experience, and analytical thinking can drive successful project execution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Content Moderator
WebHelp
03.2022 - 09.2022
- Reviewed and moderated social media content to ensure compliance with platform policies and community guidelines
- Demonstrated strong attention to detail, sound judgment, and confidentiality in high-volume moderation tasks
Supervisor
Ducanti (Grocery Delivery & Warehouse Operations)
09.2021 - 12.2021
- Supervised warehouse operations supporting grocery order fulfillment and last-mile delivery
- Managed employees and coordinated driver schedules for timely order dispatch
Supervisor
Queens Land Amusement Park
02.2018 - 09.2021
- Supervised daily operations of multiple amusement park attractions, ensuring smooth workflow and guest satisfaction
- Managed employee scheduling, shift assignments, and break planning for large teams
- Coordinated staff placement across attractions to optimize coverage and operational efficiency
- Ensured compliance with safety procedures and operational standards
Education
Master of Business Administration - MBA
Washington University of Science And Technology
09-2025
Bachelor of Mechanical Engineering -
Al-Balqa Applied University
Jordan02-2022
Skills
- AutoCAD
- Microsoft Office (Word, Excel, PowerPoint)
- Scheduling & Resource Coordination
- Operations & Workflow Management
- Team Supervision & Leadership
- Task Scheduling & Workforce Planning
- Problem-Solving & Decision-Making
- Time Management & Prioritization
- Communication & Stakeholder Support
- Process Improvement Mindset
Certification
intensive English program from mentora college
Languages
- English
- Arabic
Volunteer work
-WUST university i was a volunteer for the orientation day to the new students
- events for orphans in oxford school in jordan
Engineering Training Experience
- Mechanical Engineering Trainee – Maintenance Department
- Supplement Manufacturing Factory – Jordan
- 6-Month Training Program
- Assisted in preventive and corrective maintenance of industrial machinery
- Conducted routine inspections to ensure machines operated safely and efficiently
- Supported troubleshooting and repair activities to minimize downtime
- Gained hands-on exposure to manufacturing operations, maintenance planning, and equipment reliability
Additional Information
- Eligible and motivated to grow into Project Management roles
- Strong work ethic, adaptable, and comfortable working in fast-paced environments
- Experience working across engineering, operations, and service-based teams
Timeline
Content Moderator
WebHelp
03.2022 - 09.2022
Supervisor
Ducanti (Grocery Delivery & Warehouse Operations)
09.2021 - 12.2021
Supervisor
Queens Land Amusement Park
02.2018 - 09.2021
Master of Business Administration - MBA
Washington University of Science And Technology
Bachelor of Mechanical Engineering -
Al-Balqa Applied University