Jamal Muhammad
Roselle,NJ
Summary
1 Year warehouse supervisor experience, skilled forklift certified driver well-versed in warehouse operations, shipping and logistics. Also experienced in customer service, retail, sales and delivering company merchandise
Overview
11
11
years of professional experience
Work History
Fulfillment Associate
Amazon
03.2021 - 02.2023
- Trained new employees on customer service, money handling and organizing strategies.
- Helped customers locate products and checked store system for merchandise at other sites.
- Created attractive displays to attract more customers and increase sales.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Built relationships with customers and community to promote long term business growth.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Prepared and checked outbound shipments for accuracy.
- Picked and packed order items.
- Recorded daily activities for inventory control.
- Followed orders precisely for correct items, sizes and quantities.
Forklift Operator/Material Handler
Metalico Elizabeth
06.2018 - 05.2019
- Monitor and maintain inventory
- Organize and secure materials, such as boxes, bales, pallets, and super stacks in a safe way
- Pick orders from inventory using a pick sheet
- Shrink wrap pallets to prepare them for shipping
- Weigh products and/or loads and record weight
- Move hazardous materials
- Report any faulty equipment, damage to racks, or other potential safety hazards
- Attend certification refresher courses
- Maintain a clean work area
Associated Auto Parts
03.2015 - 11.2017
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Built relationships with customers and the community to promote long term business growth.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Load secure and protect product in delivery vehicle and safely transport merchandise Perform routine service calls product exchanges and assist with merchandise returns.
Forklift Operator
SalSon Logistics
05.2012 - 01.2015
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Operated forklifts and other heavy machinery safely.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Recorded Numbers of units handled and moved using daily production sheets and work tickets.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Education
Communication Studies
Union County College
Cranford, NJHigh School Diploma -
Abraham Clark High School
Roselle, NJ2007
Skills
- Good verbal and written communication skills
- Supervisor experience
- Excellent multi-tasker
- Ability to work on-call or as needed
Timeline
Fulfillment Associate
Amazon
03.2021 - 02.2023
Forklift Operator/Material Handler
Metalico Elizabeth
06.2018 - 05.2019
Associated Auto Parts
03.2015 - 11.2017
Forklift Operator
SalSon Logistics
05.2012 - 01.2015
Communication Studies
Union County College
High School Diploma -
Abraham Clark High School
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