Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamal Neal

550 Mt Zion Rd,KY

Summary

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Reliable and upbeat sales representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Tasharina
10.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed cycle counts and monthly inventory.

Warehouse Associate

Pitney Bowes
01.2020 - 03.2022
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Checked packages and merchandise for damage and notified vendors.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Footwear Sales Associate

Dicks Sporing Goods
06.2019 - 01.2020
  • Greeted and offered sales assistance to every customer upon entry into store.
  • Created attractive merchandise displays throughout store.
  • Promoted up-selling of laces, scent balls and storage boxes to increase revenue and customer satisfaction.
  • Conducted product feature comparisons and price checking to facilitate consumer purchasing.
  • Managed merchandise returns by offering product exchanges, store credit or monetary refunds.
  • Educated customers on personalized shoe options based on activity level, style preferences and foot type.
  • Maintained accurate knowledge of new products and services based on changing market trends.
  • Provided accurate store information on pricing, sales and product features.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.

VRC Operator

DHL
06.2018 - 04.2019
  • Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
  • Properly loaded and unloaded materials in and out of machines.
  • Collaborated with other departments to meet customer requirements.
  • Moved finished work to correct staging area for disposition.

Car Attendant

Johnnys Car Wash
05.2016 - 03.2018
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Promoted special offers and discounts to customers to maximize sales.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Followed safety protocols while working, avoiding accidents and injuries.

Education

High School Diploma -

Lloyd High School
Erlanger, KY
05.2018

No Degree - Business Management

Northern Kentucky University
Newport, KY

Skills

  • Assembly and Production
  • Warehouse Logistics
  • Route Deliveries
  • Merchandise Staging
  • Leadership and Team Building
  • Customer Assistance
  • Store Organization
  • Inventory Management
  • Verbal and Written Communication
  • Team Leadership
  • Goal-Driven

Timeline

Warehouse Associate

Tasharina
10.2023 - Current

Warehouse Associate

Pitney Bowes
01.2020 - 03.2022

Footwear Sales Associate

Dicks Sporing Goods
06.2019 - 01.2020

VRC Operator

DHL
06.2018 - 04.2019

Car Attendant

Johnnys Car Wash
05.2016 - 03.2018

High School Diploma -

Lloyd High School

No Degree - Business Management

Northern Kentucky University

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Jamal Neal