Jamal Nickerson
South Chesterfield,VA
Summary
Experienced with inventory organization, using effective restocking techniques to maintain optimal stock levels. Utilizes strong attention to detail to ensure accuracy and efficiency. Track record of contributing to well-organized and smoothly running store environment.
Overview
6
6
years of professional experience
Work History
Fulfillment Center Warehouse Associate
Amazon
05.2023 - 11.2025
- Operated forklifts and pallet jacks to efficiently transport inventory within warehouse.
- Maintained accurate records of incoming and outgoing shipments using warehouse management software.
- Collaborated with team members to ensure timely order fulfillment and seamless workflow.
- Conducted regular inventory audits, identifying discrepancies to improve stock accuracy.
- Trained new associates on safety protocols and operational procedures to enhance team performance.
Restocker
Walmart
04.2023 - 01.2024
- Maintained records of items received, stocked, and shipped.
- Verified inventory accuracy by comparing physical counts to computer-generated reports.
- Performed regular cycle counting and maintained accurate stock levels in the warehouse.
- Stocked shelves with new merchandise as it arrived in the warehouse.
- Assisted customers with locating requested items in the storeroom or warehouse.
- Inspected incoming shipments for damage or discrepancies and reported issues to supervisor.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
HHR Technician
Colonial Downs
01.2021 - 01.2023
- Responsible for fostering an environment of support and motivation for Team Members
- Always maintains complete confidentiality of all company information
- Ensures compliance with approved procedures for the HHR areas in a professional manner
- Maintains the electronic components, systems, and peripherals of gaming machines
- Repairs and modifies components, electric systems and peripherals of the gaming machines and kiosks
- Configures HHR machines to meet manufacturers and regulatory agency specifications
- Removes, moves, installs and/or upgrades HHR machines
- Maintains an inventory of parts for the HHR machines
- Monitors and tracks the HHR machine malfunctions, the cause, the repair, and the parts involved
- Tracks and records all test money usage and testing results.
Customer Service Representative
Publix Supermarket
01.2020 - 01.2021
- Provide premier, , including greeting customers and answering their questions
- Bags groceries
- Takes customer carts to the parking lot and unload groceries into customer vehicles
- Carries bags to customer vehicles when necessary
- Helps customers locate products throughout the store
- Restocks bags
- Retrieves shopping carts from the parking lot.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Thomas Dale High
Chester, VA05-2023
Skills
- Packaging and labeling
- Merchandising techniques
- Warehouse safety
- Loading and unloading
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Pallet jack operation
- Stock rotation
- Lifting techniques
- Stockroom maintenance
- Willing to learn
Timeline
Fulfillment Center Warehouse Associate
Amazon
05.2023 - 11.2025
Restocker
Walmart
04.2023 - 01.2024
HHR Technician
Colonial Downs
01.2021 - 01.2023
Customer Service Representative
Publix Supermarket
01.2020 - 01.2021
High School Diploma -
Thomas Dale High