Jamal Pickett
Chambersburg,PA
Summary
Driven salesperson known for high productivity and efficiency in task completion. Bring specialized skills in customer relationship management, strategic sales planning, and market analysis to achieve targets. Excel in communication, negotiation, and problem-solving to deliver exceptional results in competitive environments.
Overview
7
7
years of professional experience
Work History
Commercial Sales Consultant
Service Tire Truck Center
Chambersburg, PA
11.2021 - Current
- Prepared and delivered appropriate presentations on products and services.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Educated customers about products and services offered by the company.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Produced sales documents, finalized deals and filed records.
- Developed key customer relationships to increase sales.
Youth Development Aid Supervisor
Commonwealth Of Pennsylvania
South Mountain, PA
04.2019 - 11.2021
- Company Overview: South Mountain Secure Treatment Unit, South Mountain, PA
- As a youth development aid supervisor I was responsible for a wide variety of tasks throughout my shift
- My number one priority was the safety and security of my fellow coworkers and the residents that I was responsible for
- I was responsible for creating tasks for our residents throughout the day and keeping our residents on a structured schedule
- One of my strongest assets that I displayed in this position was my communication skills and problem solving during high stress and crisis situations
- Either I was deescalating a resident or explaining to staff our shift plan for the day
- At the end of my shift I was required to write a thorough report on how the shift ran, reporting any issues with our residents
- I was also responsible for communicating with Pennsylvania State Troopers, probation officers, as well as parents to inform them of any and all issues regarding a resident
- Throughout my time at South Mountain I showed growth quickly and was promoted from youth development aid to youth development aid supervisor within two years
Firearms Sales Associate
Gander Outdoors
Chambersburg, USA
03.2018 - 08.2019
- During my time at Gander Outdoors I was responsible for communicating well with our customers to ensure they received the best service as well as the right product they were looking for
- Throughout my time at Gander Outdoors I was the store's top seller multiple weeks
- My customer service skills and attention to detail allowed me to connect well with all customers to ensure that they left happy
- Awarded many weeks for top sales person during my time at Gander Outdoors
Education
Associate's Degree - Social Sciences
Fresno City College
Fresno, California12.2018
Skills
- Microsoft Office proficiency
- Meticulous attention to detail
- Time management
- Strong problem solver
- Strong interpersonal skills
- Self-starter
- Results-oriented
- Self-directed
- Resourceful
- Schedule management
- Report writing
- Strong communication skills
- Customer engagement
- Cold calling
- Prospecting
- Objection handling
- Sales process
- Networking
- Active listening
- Follow-up communications
- Prospecting clients
- Sales analytics
- Customer service
Accomplishments
- Awarded many weeks for top sales person during time at Gander Outdoors.
- Promoted to supervisor within two years at South Mountain Secure Treatment.
- Awarded Elite team for 2024, award was for growing business over $500K from prior year.
References
- John Shafer, Service Tire Truck Center, 717-491-4968
- Jere Woolcock, South Mountain Secure Treatment Center, 717-424-5314
- Tracy Davis, Service Tire Truck Center, 717-404-7024
Timeline
Commercial Sales Consultant
Service Tire Truck Center
11.2021 - Current
Youth Development Aid Supervisor
Commonwealth Of Pennsylvania
04.2019 - 11.2021
Firearms Sales Associate
Gander Outdoors
03.2018 - 08.2019
Associate's Degree - Social Sciences
Fresno City College
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