Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jamal Simons

9410 N. Hollybrook Lake Drive Apt. 302 Pembroke Pines,FL

Summary

Mission focused and highly skilled professional with thirteen years of records management support experience. Seeking to obtain a full time Immigration Services Assistant (Office Automation) position within the Department of Homeland Security United States Citizenship and Immigration Services.

Overview

16
16
years of professional experience

Work History

DATA ENTRY ASSOCIATE/HR COORINATOR

SANITAS MEDICAL GROUP (CORPORATE)
02.2023 - Current
  • Excelling at providing essential administrative support for Sanitas HR department, aiding in recruitment, on-boarding, and off-boarding processes
  • And ensures compliance with employment laws and regulation
  • Responsible for maintaining efficient HR operations and timely supporting the needs of both the organization and its employees
  • Exhibits outstanding communication skills and professionalism.

FEDERAL GOVERNMENT CONTRACTOR

08.2008 - 10.2021
  • Provided daily records support to US Citizenship and Immigration Services (USCIS) Field Office Management and Immigration Services Officers (ISOs)
  • Accurately reviewed various USCIS secure systems such as, CLAIMS 3, Claims 4, ELIS, NASS, RAILS, etc., while safeguarding sensitive data as required
  • Known for timely performing more complex phases of immigration application processing
  • Excelled at providing technical and administrative USCIS records scheduling support for field office staff
  • Provide scheduling updates to Field Office Management via weekly Records Meetings
  • Efficiently scheduled time sensitive appointments for adjudicative investigatory interviews
  • Ensured Naturalization ceremonies and interviews for adjudications were timely scheduled by utilizing DHS databases network programs, such as: RAILS, NFTS, CIS, ICMS, PCQS, CLAIMS-4, NASS, and ELIS; became the point of contact for data searches for records location
  • Expeditiously managed a variety of applications to include timely triaging and bundle preparation of various applications and petitions, including but not limited to: I-485s, Interview Waivers (IWs), I-130s, Employment Based (EBs), Cuban Adjustment Act cases (CAAs), N-336s, N-600s, N-400s, and I-751 cases for adjudication processing
  • Received positive commendation for providing exemplary services to both internal and external USCIS customers
  • Excelled at providing a variety of sensitive records functions within the field office to support the adjudicative operations by timely performing drop scheduling and local scheduling duties using the National Appointment Scheduling System, Electronic Immigration System, Computer Linked Application Information Management System, Inventory Data Collective Report & Scheduler
  • Performed tasks related to the preparation of the naturalization ceremonies, including providing physical support to Immigration Services Officers (ISO) and Immigration Services Assistants (ISA) and provided exceptional customer service before, during and after the naturalization ceremonies
  • Processed Name Change Petitions for Judicial Ceremonies at the U.S
  • District Court
  • Ensured all Naturalization and Judicial ceremonies are accurately closed out and cases are timely sent to the retirement unit
  • Prepared and delegated work efficiently amongst team to meet the daily production goals of the USCIS Field Office
  • Timely monitored current workloads being completed and staged for adjudication interviews
  • Entered and uploaded source documents received from customers into the Electronic Immigration System for adjudications processing
  • Assisted USCIS Immigration Services Officers and Immigration Services Assistants to release cases in a workflow status that cause delays in the adjudication
  • Performed field office file audits in RAILS formerly known as the National File Tracking System
  • Monitored file movement and file updates by generating un-audited reports in RAILS
  • Maintained Adjudication and Naturalization File Rooms in accordance with regional guidelines
  • Prepared N-400 & I-485 files for the retirement process by conducting searches in RAILS and ensuring system of records closures in the applicable DHS systems
  • Performed document management and correspondence handling while using office automation software databases
  • Performed data inquiries, searches and triaging based on submission type (i.e., Request for Evidence, Denials and Administrative Case Closures) by using Person Centric Query Systems, Central Index System 2, and Customer Profile Management System
  • Pre-screened various applications such as I-485, I-130 & N-400 for proper jurisdiction, accuracy, and completeness
  • Assisted the Records Manager and Supervisory Immigration Services Assistant by working at the Triage desk checking in applicants, legal representatives, and the public for their scheduled interviews
  • Responsible for managing documents processed daily by reviewing files and critical information to confirm accuracy and ensure compliance with USCIS policies and procedures
  • Prepared weekly schedules for subordinate staff based on the office calendar
  • Served on hiring panel, conducted interviews to make recommendations on federal contractor employee selections
  • Reviewed, approved, rejected employee timecards for payroll processing
  • Ensured subordinates adhered to DHS' yearly training requirements by timely completing mandatory trainings
  • Planned and prioritized work assignments to assist the adjudication process
  • Demonstrated exceptional teamwork as a Functional Area Supervisor by coordinating with supervisory peers to integrate tasks within our teams.

Education

ST. THOMAS UNIVERSITY

MIAMI NORTHWESTERN SENIOR HIGH SCHOOL

Skills

  • Microsoft Excel
  • Microsoft Access
  • Office Automation
  • Managing Materials
  • ELIS RFE Uploads
  • Generated Picklists
  • File Mainenance
  • Scheduling Appointments
  • Clerical and Data Entry
  • Customer Service
  • Interfiling
  • Computer Security Awareness Training

References

  • Monica Aguilera, Manager, Payroll and Benefits, (561) 453-5823
  • Alberto Liriano, Immigration Service Officer, (617) 565-9317
  • Sherecia Bryan, Acting Field Office Director, Kendall Field Office, (305) 383-4712

Timeline

DATA ENTRY ASSOCIATE/HR COORINATOR

SANITAS MEDICAL GROUP (CORPORATE)
02.2023 - Current

FEDERAL GOVERNMENT CONTRACTOR

08.2008 - 10.2021

ST. THOMAS UNIVERSITY

MIAMI NORTHWESTERN SENIOR HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Jamal Simons