Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamal Sims

Victorville,CA

Summary

Hardworking individual with extensive background operating heavy duty machinery on diverse range of construction sites and projects. Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards.

Overview

11
11
years of professional experience

Work History

Dock Worker/Forklift Operator

USF Reddaway Trucking
12.2022 - 07.2023
  • Customer service pickups/Drop offs
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Change forklift propane tanks
  • Sweep out trailers
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Dock Worker/Forklift Operator

YRC Freight
10.2017 - 07.2023
  • Customer service pickups/Drop offs
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Change forklift propane tanks
  • Sweep out trailers
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.

Sales Representative

Hairston & Co Ice Cream
01.2012 - 09.2016
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained neat, orderly and safe work space.
  • Checked and pulled defective or expired products from shelves.
  • Conducted periodic inventory inspections and reported out-of-stock items.

Team Member

Pacsun, The Mall Of Victor Valley
01.2016 - 04.2016
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Set up new sales displays each week with fresh merchandise.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Team Member

Renee Allen's
11.2014 - 06.2015
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Maintained guest-friendly environment to drive sales, repeat business and service.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Education

Diploma -

Victor Valley High School
Victorville, CA

Skills

  • Freight Experience
  • Pallet Jack
  • Load & Unload
  • Warehouse Experience
  • Forklift
  • Microsoft Word
  • Cooking
  • Supply Chain and Inventory Management
  • Business Ethics
  • Shipping & Receiving
  • Load Inspection
  • Teamwork and Collaboration
  • Shipping and Receiving

Timeline

Dock Worker/Forklift Operator

USF Reddaway Trucking
12.2022 - 07.2023

Dock Worker/Forklift Operator

YRC Freight
10.2017 - 07.2023

Team Member

Pacsun, The Mall Of Victor Valley
01.2016 - 04.2016

Team Member

Renee Allen's
11.2014 - 06.2015

Sales Representative

Hairston & Co Ice Cream
01.2012 - 09.2016

Diploma -

Victor Valley High School
Jamal Sims