Jamal Stewart
Concord,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Alarm Monitor/Coordinator
North Wind Services
Livermore, CA
07.2022 - 10.2023
- Monitored alarm systems and responded to alarms in a timely manner.
- Received emergency calls, assessed situations, and notified appropriate personnel or authorities.
- Conducted regular tests of alarm systems to ensure proper functioning.
- Investigated false alarms and reported findings to the relevant department.
- Verified accuracy of data entered into databases related to alarm monitoring activities.
- Coordinated with other departments regarding changes or upgrades needed for existing alarm systems.
- Monitored work of contractors in construction or startup phases of security systems.
Central Station Dispatcher
All Guard Alarm Systems
Livermore, CA
02.2022 - 07.2022
- Monitored alarm signals, dispatch police or fire personnel as required, and maintained detailed records of all activities.
- Coordinated with local law enforcement agencies regarding emergency situations.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
LLC-Mail Coordinator
Paradigm Management Services
Walnut Creek, CA
07.2019 - 02.2022
- Maintained accurate records of all incoming and outgoing mail.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized specialized software applications related to the job role.
- Prepared summaries of daily work completed for review by supervisors.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Education
High School Diploma -
Pinole Valley High School
Pinole, CA06-2009
Skills
- Access Control
- Emergency Procedures
- Security Protocols
- Incident documentation
- Stress Tolerance
- Threat Assessment
- Health and safety compliance
- Security systems knowledge
- Surveillance expertise
- Problem-solving skills
- Strong organization skills
- Accuracy and Precision
- Deadline-oriented
Timeline
Alarm Monitor/Coordinator
North Wind Services
07.2022 - 10.2023
Central Station Dispatcher
All Guard Alarm Systems
02.2022 - 07.2022
LLC-Mail Coordinator
Paradigm Management Services
07.2019 - 02.2022
High School Diploma -
Pinole Valley High School
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