Jamali Manisuru
Federal Way,WA
Summary
Dynamic Assistant Manager with a proven track record at Ayume Pharmacy Limited, enhancing customer satisfaction and streamlining operations. Excelled in staff management and retail operations, fostering team collaboration and mentoring junior staff. Demonstrated expertise in operations management and customer relations, significantly reducing stock discrepancies and overhead costs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated customer service expertise, including competitive offerings, pricing and market positioning. Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ayume Pharmacy Limited
06.2021 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Education
High School Diploma -
Bombo Secondary School
Bombo 21 Miles Gulu-kampala Hihg Way02.2013
Skills
- Customer Relations
- Product and service knowledge
- Staff Training and Development
- Staff Management
- Staff Supervision
- Retail Operations
- Employee Scheduling
- Marketing knowledge
Certification
- operations assistant management, Ayume pharmacy limited,p.o.box 51,koboko(uganda) -2yrs
CPR....TRAINED in BLOSSOM ACADEMY CNA,APRIL/2024
Languages
Arabic
Professional Working
English
Full Professional
Swahili
Professional Working
Timeline
Assistant Manager
Ayume Pharmacy Limited
06.2021 - 12.2023
High School Diploma -
Bombo Secondary School