Summary
Overview
Work History
Education
Skills
CONTACT
ATTRIBUTES
Timeline
Generic

JAMALL CLANTON

Paso Robles ,CA

Summary

Energetic, positive, and dedicated customer support specialist with over 10 years of experience in customer service and sales. Dedicated and adaptive while providing personable and professional support to a wide variety of people with different backgrounds and abilities. Reliable and consistent with a proven track record of company loyalty and commitment.

Overview

18
18
years of professional experience

Work History

Driver, Warehouse Orders

Leisure Supply
01.2021 - 01.2025
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.

Front Desk Sales Representative

Planet Fitness Gym
01.2022 - Current
  • Skills Required: Customer service, sales, product knowledge, cashiering/handling money, health and safety policies, administrative support
  • Sales position for a well-known health club chain
  • Duties included lead generation and follow-up, designing membership packages to meet clients’ needs, customer service, client relations and complaint resolution, and light administrative and financial support

Consultant Specialist

American Recovery Service Incorporated
03.2017 - 10.2020
  • Skills Required: Excellent communication, customer service, data entry, time management, Office365, database software, knowledge of company and financial and contract policies
  • Client relations involving collections and complaint resolution
  • Handled over250 calls daily
  • Hit revenue monthly revenue targets as part of a team
  • Other duties included data collection, compliance reports, and audit coordination

Recreational Leader

Conejo Parks and Recreation District
06.2007 - 02.2017
  • Skills Required: Service and program coordination, community outreach and engagement, empathy, customer service, youth support, ADA support and compliance, coaching and mentoring, time management, administrative support
  • Leadership position for local agency overseeing the agency’s recreational programs for youth and citizens with disabilities
  • Responsible for coordination of outdoor, daytime and afterschool programs
  • Duties included teaching, coaching/mentoring, community outreach and engagement, and working with youth and others while showing empathy, care, and compassion

Education

BBO Medical Assistant / X-Ray Technician Certification - undefined

Career Care Institute
01.2015

Certificate of Achievement - Kinesiology

Moorpark College
01.2009

Skills

  • Coordination / Communication
  • Community Engagement
  • Mentoring / Coaching
  • Time Management
  • Administrative Support
  • Relationship building
  • Client relations
  • Payment processing

CONTACT

  • PHONE:805-231-6312
  • LinkedIn Profile: https://www.linkedin.com/in/jamall-clanton-669470133/
  • EMAIL: jamallclanton23@gmail.com

ATTRIBUTES

  • Positive / Energetic
  • Caring / Empathetic
  • Adaptive Team Player
  • Strong work ethic
  • Punctual
  • Hands-On Approach

Timeline

Front Desk Sales Representative

Planet Fitness Gym
01.2022 - Current

Driver, Warehouse Orders

Leisure Supply
01.2021 - 01.2025

Consultant Specialist

American Recovery Service Incorporated
03.2017 - 10.2020

Recreational Leader

Conejo Parks and Recreation District
06.2007 - 02.2017

BBO Medical Assistant / X-Ray Technician Certification - undefined

Career Care Institute

Certificate of Achievement - Kinesiology

Moorpark College

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JAMALL CLANTON