Jamall Holston
Columbus,OH
Summary
Proven leader and skilled cook, I excelled at Raising Cane's Restaurants by enhancing food preparation efficiency and customer satisfaction. Leveraging strong communication and innovation, I significantly improved operational standards as Assistant Manager at Murphy USA. Expert in sanitation protocols and inventory management, my approach consistently boosts team performance and service excellence.
Overview
5
5
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
Whitehall, OH
10.2022 - 09.2024
- Assisted in the preparation of food items such as sandwiches and chicken fingers orders.
- Presented orders to guests within anticipated service times.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Scrubbed and polished counters to remove debris and food.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained safe food handling practices to prevent germ spread.
Assistant Manager
Murphy USA
Whitehall, OH
04.2019 - 09.2022
- Resolved customer inquiries and complaints requiring management-level escalation.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Supervised daily operations including scheduling shifts, assigning duties.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
GED -
Central Piedmont Community College
Charlotte, NC10-2013
Skills
- Cooking
- Verbal and written communication
- Leadership qualities
- Creativity and innovation
- Inventory restocking
- Sanitation protocols
Affiliations
- Listening to music
- Using problem solving skills playing video games
- Spending time with family
Timeline
Crew Member
Raising Cane's Restaurants
10.2022 - 09.2024
Assistant Manager
Murphy USA
04.2019 - 09.2022
GED -
Central Piedmont Community College