Jamalya Hawkins

As a Travel agent with over a year of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with unprecedented skills in travel sales. Expanding career with World travel holdings as a customer service representative for 3 years or more, I've dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Also, with a year of experience as a billing associate has been successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.