Jamar Cook
Philadelphia,PA
Summary
Dynamic professional with extensive experience in warehouse and kitchen operations, recognized for leadership in training and implementing safety protocols. Proven track record in enhancing operational efficiency and customer satisfaction through effective inventory management. Highly motivated with strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work independently and quickly master new skills while providing outstanding customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Operations Lead
Veho LLC
Philadelphia, PA
05.2023 - Current
- Operated warehouse equipment to receive and store inventory safely.
- Managed cleanliness and organization of the warehouse space daily.
- Trained new staff on safety procedures and standard operating practices.
- Monitored product quality during receiving and shipping processes.
- Collaborated with team members to streamline warehouse operations effectively.
- Supported the implementation of safety protocols in the workplace environment.
- Trained new warehouse staff on proper safety protocols and operating procedures.
- Worked closely with other departments such as purchasing and logistics to ensure smooth supply chain operations.
- Ensured all orders were accurately picked, packed, and shipped in a timely manner.
- Monitored receiving, storage, and shipping activities to ensure compliance with internal policies and procedures.
- Scheduled regular maintenance checks on equipment used in the warehouse environment.
Assistant Manager
Ampler Burger King
Bensalem, Pennsylvania
05.2022 - 12.2023
- Assisted in managing daily operations and staff scheduling.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Coordinated communication between management and front-line staff for smooth operations.
- Monitored compliance with health and safety regulations across the restaurant.
- Managed customer feedback processes to improve satisfaction and service delivery.
- Analyzed sales data to identify trends and inform staffing decisions.
- Facilitated team meetings to discuss performance goals and operational challenges.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Health and Well Being
Unemployed
Philadelphia, Pennsylvania
06.2021 - 05.2022
- Took some personal time away from work to focus on some circumstances that came about in life.
Assistant Kitchen Manager
Outback Steakhouse
Jenkintown, Pennsylvania
09.2018 - 05.2021
- Assisted in managing daily kitchen operations and ensuring compliance with health standards.
- Coordinated inventory management and maintained stock levels for kitchen supplies.
- Trained and supervised kitchen staff in food preparation and safety procedures.
- Implemented efficient workflow processes to enhance kitchen productivity and service quality.
- Collaborated with chefs on menu planning and recipe development for daily specials.
- Monitored food quality and presentation to maintain high culinary standards consistently.
- Handled employee scheduling and ensured adequate staffing during peak hours.
- Resolved customer inquiries and concerns regarding food service promptly and professionally.
- Maintained a clean work environment by adhering to sanitation guidelines as required by law.
- Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
- Ensured compliance with all health and safety regulations in the kitchen area.
Package Handler
Amazon Fulfillment Center
Robbinsville, New Jersey
09.2017 - 09.2018
- Sorted packages by destination using established protocols and systems.
- Operated material handling equipment to transport packages within the facility.
- Maintained a clean and organized workspace to ensure safety compliance.
- Conducted quality checks on packages to verify proper labeling and condition.
- Reported any damaged or misplaced items to supervisors promptly for resolution.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Head Line Cook
Chili's Bar and Grille
Jenkintown, Pennsylvania
07.2014 - 11.2017
- Maintained high standards of cleanliness and safety in the kitchen environment.
- Trained new cooks in food handling procedures and cooking techniques.
- Managed inventory to optimize ingredient usage and reduce waste.
- Collaborated with front-of-house staff to ensure timely meal delivery.
- Assisted in food inventory and control while properly receiving and storing delivered items.
- Addressed customer complaints promptly in a professional manner.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed proper food handling methods and maintained correct temperature of food products.
- Kept stations stocked and ready for use to maximize productivity.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Prepared garnishes for later use in meal production.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Prepared sandwiches, specialty items, and custom orders to meet guest requests.
Line Cook
Cosi Restaurant
Elkins Park, Pennsylvania
05.2007 - 11.2016
- Prepared ingredients and maintained cleanliness in kitchen workspace.
- Cooked menu items according to established recipes and standards.
- Assisted in training junior kitchen staff on food preparation techniques.
- Collaborated with team to ensure timely service during peak hours.
- Monitored inventory levels and reported supply needs to management.
- Implemented food safety practices to maintain a safe kitchen environment.
- Operated kitchen equipment safely and efficiently throughout shifts.
- Communicated effectively with front-of-house staff regarding order updates.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Followed proper food handling methods and maintained correct temperature of food products.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Stocked and restocked kitchen supplies as needed.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
High School Diploma -
Universal Audenried
Philadelphia, PA06-1999
Skills
- Equipment maintenance
- Inventory management
- Safety protocols
- Quality assurance
- Warehouse operations
- Supply chain coordination
- Team collaboration
- Problem solving
- Time management
- Organizational skills
- Load planning
- Shipping and receiving
- Stock control
- Warehouse safety
- Staff supervision
- Facility maintenance
- Goal setting
- Delegating work
Certification
- Forklift Certification
Timeline
Warehouse Operations Lead
Veho LLC
05.2023 - Current
Assistant Manager
Ampler Burger King
05.2022 - 12.2023
Health and Well Being
Unemployed
06.2021 - 05.2022
Assistant Kitchen Manager
Outback Steakhouse
09.2018 - 05.2021
Package Handler
Amazon Fulfillment Center
09.2017 - 09.2018
Head Line Cook
Chili's Bar and Grille
07.2014 - 11.2017
Line Cook
Cosi Restaurant
05.2007 - 11.2016
High School Diploma -
Universal Audenried