Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
12
12
years of professional experience
Work History
Operations Manager
Smoke Inn NC LLC
09.2017 - Current
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Developed systems and procedures to improve operational quality and team efficiency.
Developed and maintained relationships with external vendors and suppliers.
Increased profit by streamlining operations.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Analyzed and reported on key performance metrics to senior management.
Developed and implemented strategies to maximize customer satisfaction.
Raised property accuracy and accountability by creating new automated tracking method.
U.S. Army SERE School Chief Instructor
U.S. Army USAJFKSWCS
01.2019 - 08.2022
Organized special activities to build team cohesion and promote learning.
Recorded lessons for later use and online instruction.
Motivated junior teachers to provide exceptional learning environments.
Evaluated student demographics to make effective choices in class and activity development.
Created culture focused on teaching whole student and developing individual potential.
Reviewed class and student records to identify improvement opportunities.
Created lessons and online testing materials to facilitate remote learning.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Fostered student curiosity and interest through creative hands-on activities.
Created and developed lesson plans to meet students' academic needs.
Developed and implemented classroom routines to address varying student needs.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Enhanced student comprehension and shortened learning process through new teaching methods.
Developed and clearly presented classroom rules, guidelines and objectives.
Optimized day-to-day instruction to align educational strategies with industry best practices.
Oversaw curriculum development and implementation in alignment with best practices.
Promoted classroom safety, collaboration, and best practices.
Improved student performance by defining clear goals and communicating performance metrics.
U.S. Army SERE School Senior Instructor
U.S. Army USAJFKSWCS
08.2017 - 01.2019
Organized special activities to build team cohesion and promote learning.
Recorded lessons for later use and online instruction.
Motivated junior teachers to provide exceptional learning environments.
Evaluated student demographics to make effective choices in class and activity development.
Reviewed class and student records to identify improvement opportunities.
Created lessons and online testing materials to facilitate remote learning.
Fostered student curiosity and interest through creative hands-on activities.
Created and developed lesson plans to meet students' academic needs.
Developed and implemented classroom routines to address varying student needs.
Special Forces Operations Sergeant
US Army
10.2011 - 07.2017
Prepared and delivered investigative reports and briefings.
Created contingency plans to address unexpected tactical scenarios.
Directed tactical operations in complex and challenging environments.
Monitored and assessed mission progress and provided updates to command.
Coordinated activities of subordinate personnel to support mission success.
Led team in developing strategic plans to meet operational objectives.
Communicated with command centers to develop and execute tactical plans.
Education
Master of Arts - Adult Education
Western Kentucky University
Bowling Green, KY
12.2020
Bachelor of Science - Liberal Arts And General Studies
Excelsior College
Albany, NY
11.2018
Skills
Inventory Management
Business Planning
Data Analysis
Health and Safety Compliance
Student Records Management
Curriculum Development
Class Instruction
Diversity and Inclusion
Performance Assessment
Employee Coaching
Performance Evaluation
Verbal and Written Communication
Adult Learning Principles
Human Resources
Training Solutions Development
Needs Assessment
Coaching and Mentoring
Timeline
U.S. Army SERE School Chief Instructor
U.S. Army USAJFKSWCS
01.2019 - 08.2022
Operations Manager
Smoke Inn NC LLC
09.2017 - Current
U.S. Army SERE School Senior Instructor
U.S. Army USAJFKSWCS
08.2017 - 01.2019
Special Forces Operations Sergeant
US Army
10.2011 - 07.2017
Master of Arts - Adult Education
Western Kentucky University
Bachelor of Science - Liberal Arts And General Studies