Jamar Johnson
Summary
Dedicated college student pursuing a Bachelor’s degree in Aircraft Operations, with experience in retail and office environments. Strong communication, organization, and customer service skills support adaptability in fast-paced settings. Eager to leverage a strong work ethic and attention to detail in a part-time role that fosters academic and professional development.
Overview
4
4
years of professional experience
Work History
Shortage Control Associate
Burlington Co.
Secaucus, NJ
02.2025 - 08.2025
- Monitored and patrolled store premises, deterring theft, fraud, and suspicious activities.
- Ensured compliance with all legal regulations and company policies related to loss prevention.
- Collaborated with store management to design and implement effective security measures and protocols.
- Trained store staff on theft prevention techniques and company policies to enhance compliance and awareness.
Customer Service Associate
Walgreens
West New York, NJ
05.2024 - 02.2025
- Assisted customers in resolving issues to enhance satisfaction.
- Responded to inquiries across phone and in-person channels, ensuring timely and accurate assistance.
- Processed transactions, handled payments, and issued refunded or exchanges.
- Followed policies and procedures to maintain and protect company brand image.
Call Center Representative
Liberty Savings Federal Credit Union
Jersey City, NJ
07.2023 - 05.2024
- Managed inbound calls from members to resolve inquiries, issues, or requests promptly.
- Diagnosed issues and provided effective solutions for members' problems.
- Maintained accuracy of member information through regular updates.
- Gather information and forwarded to loan processor.
Filing Clerk
Dahlias Medical Aesthetics
Parsippany, NJ
06.2021 - 09.2021
- Filed documents systematically to ensure easy retrieval and maintain organization.
- Responded to requests for information and retrieved documents for internal staff and external stakeholders.
- Inputted and updated information in spreadsheets to support accurate record-keeping.
- Assisted with administrative tasks including photocopying, scanning, and faxing to streamline office operations.
Education
Bachelor of Science - Flight Operations
Vaughn College
Flushing, NY05-2029
Skills
- Effective communication
- Conflict resolution
- Detail orientation
- Time management
- Teamwork
- Reliability
Timeline
Shortage Control Associate
Burlington Co.
02.2025 - 08.2025
Customer Service Associate
Walgreens
05.2024 - 02.2025
Call Center Representative
Liberty Savings Federal Credit Union
07.2023 - 05.2024
Filing Clerk
Dahlias Medical Aesthetics
06.2021 - 09.2021
Bachelor of Science - Flight Operations
Vaughn College