
Responsible, hardworking Key Manager with 3 years in supporting management functions for successful establishment. Led team of 3rd Key Manager to maintain store cleanliness and provide prompt, friendly customer service. Skilled in anticipating, preventing and resolving customer concerns to improve sales and increase repeat business.
Helped customers locate desired items and transfer oversized items to vehicles.
Greeted customers and directed to requested products.
Took on customer service duties as needed, contributing with teams of up to 10 to achieve top ratings in satisfaction surveys.
Directed training and retraining of employees to boost performance and enhance business results.
Rotated merchandise and displays to feature new products and promotions.
Effectively supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
Responsible for multitude shipping and receiving functions
Safely operated heavy equipment and forklifts
Perfect safety record
Trained on and operated a variety of manufacturing equipment
Worked effectively with co-workers and independently
Helped organize and monitor walking exercising care programs
Managed room duties to include bedding and laundry
Assisted housekeeping and floor maintenance
Planed and prepared meals, followed by clean-up
Assisted with bathing, dressing, and grooming
Strictly adhered to proper protocol during all emergencies
Received incoming shipments and compared to work orders
Counted items to ensure that the correct number have been received
Determined storage areas for incoming shipments and allocate appropriate space within the warehouse
Assisted in loading and unloading trucks and determined safe ways of stacking items on the truck and retrieving items in a safe manner
Record damaged or defective items and replace them according to company policies
Make sure that all incoming and outgoing shipments are properly labeled and that corresponding documents are available with each shipment
Arranged for carrier vehicle or pick-up
Posted weight and shipment charges
Maintained files and shipping records
Secured packaged items for shipment on pallets, boxes, crates or within shrink- wrap
Mentored new employees on warehouse procedures, safety practices, and efficiency techniques
Loaded and unloaded shipment trucks, trailers, and vans
Performed minor repairs on warehouse equipment
Operated several heavy machines used in the manufacturing process of various