Detail-oriented landscape construction foreman with extensive experience in customer service and time management. Skilled in resolving inquiries and managing project resources, leading to improved customer satisfaction and streamlined operations.
Overview
16
16
years of professional experience
Work History
Landscape Construction Foreman
Alabama Lawn Masters
Huntsville, AL
01.2010 - 04.2026
Supervised daily landscape construction activities, ensuring adherence to safety regulations and quality standards.
Managed project timelines and resources, optimizing workflow efficiency across multiple job sites
Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
Customer Service Representative
ADT
Huntsville, AL
02.2024 - 11.2025
Resolved customer inquiries efficiently, ensuring high satisfaction levels and prompt service delivery.
Managed billing issues and account updates, maintaining accuracy in records and transactions.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information.