Felicia Padgett
Summary
Experienced in human resources management with proven abilities in operations to include full cycle recruitment, staffing, professional development, employee retention, and employee morale. Garnered extensive supervisory or managerial experience coupled with excellent work ethic and organizational skills.
Overview
12
12
years of professional experience
Work History
Director of Client
Abacus Corporation
09.2023 - Current
- Maintain HR compliance through employee recruiting, interview, and management lifecycle
- Achieve maximum employee productivity through innovative coaching and educational
- Techniques
- Engage and help grow hours by maintaining a strong sense of urgency when dealing with clients and applicants
- Motivate workforce by exercising professionalism driven by the highest ethical standards
- Effectively and confidentially communicate with internal and external clients
- Calculate and monitor turnover and present weekly reports to management
- Coordinate time off requests for staff making sure there is adequate coverage
- Confidently and honestly handle concerns from applicants and clients, discuss all matters with senior management and HR while aiding in resolving situations.
BRANCH MANAGER
Partners Personnel
06.2022 - 04.2023
- Increase the overall productivity of the branch by implementing relevant employee coaching, training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities
- Maintain fruitful relationships with current customers, vendors and establish new connections
- Develop and oversee sales and marketing strategies
- Manage daily operations, especially customer service and finance activities, and make improvements as needed.
SENIOR BRANCH MANAGER
Hire Dynamics
Lewisville, Texas
10.2021 - 06.2022
- Providing consultation, counseling, and guidance to employees in order to ensure customer satisfaction
- Ensuring sales targets are met, monitoring budgets and motivating staff to attain objectives
- Maintaining detailed computerized records and reporting all branch office activities and operations, including the performance of employees
- Building relationships with other branches and providing training and coaching to the branch’s team
BRANCH MANAGER
Hire Dynamics
Conyers, Georgia
10.2017 - 10.2021
- Directing all operational and sales aspects including distribution, customer service, human resources, administration and sales in accordance with the company objectives
- Providing training, coaching, development and motivation for team personnel
- Identify, evaluate and manage strategic risks and opportunities
- Ensure compliance with company and industry policies and procedures
- Increase the overall productivity of the branch by implementing relevant employee coaching, training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities
- Maintain fruitful relationships with current customers, vendors and establish new connections
- Develop and oversee sales and marketing strategies
- Manage daily operations, especially customer service and finance activities, and make improvements as needed
- 2021 Sales Performance: Overall Gross Profit total 3.2M with a total Revenue of 13M
- Accomplishments
- Branch of the Year, 2018 for Sales
- Leadership Award, 2018
OPERATIONS MANAGER
Hire Dynamics
College Park, Georgia
01.2013 - 10.2017
- Implements and manages recruitment strategies for branch and on-site clients
- Serves as liaison between hiring managers and candidates
- Directs specific human resources and management activities while determining client needs and appropriate staff to accomplish objectives
- Ensures a positive working and learning environment for personnel and new hires to achieve and maintain company’s core values
- Performs Full Cycle recruitment for direct hire, contract and professional positions
- Inclusive of Customer Service, Management & Financial positions
- Ensures branch recruitment and KPI metrics are exceeded
- Supervises internal recruiters and monitors fulfillment activity
- Implements custom recruitment strategies and workforce plans for key clients
- Achieves successful internal communication strategies to implement throughout the Hire Dynamics team
- Experience using a candidate CRM tool and leveraging the tool to source candidates as well as manage relationships
- Has built and maintains a broad network of professional relationships
- Manage relationships across businesses and talent acquisition teams, establish ongoing relationships with hiring leaders to understand their business and recruitment needs and fill their open positions in a timely manner, and create strong partnerships with HR business partners
- Accomplishments, of the Year, 2015
Education
Executive Master of Arts -
Strayer University
MASTER OF SCIENCE, (M.S) - Business Administration
University of Phoenix
BACHELOR OF SCIENCE, (B.S) - Business Management
University of Phoenix
Skills
- Customer Service
- Personnel Management
- KPI Development
- Process Refinement
- Human Resources
- Employee Retention
- Communication
- Sales
- Business Development
- Operational Management
Timeline
Director of Client
Abacus Corporation
09.2023 - Current
BRANCH MANAGER
Partners Personnel
06.2022 - 04.2023
SENIOR BRANCH MANAGER
Hire Dynamics
10.2021 - 06.2022
BRANCH MANAGER
Hire Dynamics
10.2017 - 10.2021
OPERATIONS MANAGER
Hire Dynamics
01.2013 - 10.2017
Executive Master of Arts -
Strayer University
MASTER OF SCIENCE, (M.S) - Business Administration
University of Phoenix
BACHELOR OF SCIENCE, (B.S) - Business Management
University of Phoenix
Extracurricular Activities
Christians For Change Baptist Church Youth Ministry Youth Department (Vice- Char 2013) CFC Usher Board Total Praise Choir CFC Step Team Pianist (student) Archie Black Piano Academy Charles Drew High School Marching Band (Tuba) Business Connection Ministry Youth Ministry Ambassador
References
References available upon request.
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