Summary
Overview
Work History
Education
Skills
Timeline
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Shakela Landrum

Thomasville,AL

Summary

Versatile and results-oriented professional with experience at Walmart enhancing customer satisfaction and team performance. Excelled in cash handling and cashier training, showcasing strong interpersonal and problem-solving abilities. Proven track record of developing efficient checkout environments and fostering repeat business through exceptional service. Skilled in maintaining high cleanliness standards, ensuring safety and comfort in fast-paced settings.

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Overview

12
12
years of professional experience

Work History

Cashier Team Lead

Walmart
05.2018 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.

Custodian

Thomasville Regional Medical Center
03.2024 - 09.2024
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.

Cashier

McDonald's
05.2013 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Thomasville High School
Thomasville, AL
05-2012

Skills

  • Cash handling expertise
  • Cashier training
  • Product restocking
  • Opening and closing procedures
  • Documentation skills
  • Desktop support

Timeline

Custodian

Thomasville Regional Medical Center
03.2024 - 09.2024

Cashier Team Lead

Walmart
05.2018 - Current

Cashier

McDonald's
05.2013 - 05.2018

High School Diploma -

Thomasville High School
Shakela Landrum