JAMARE DAVIS
Seattle,WA
Summary
Dynamic sales leader with a proven track record at Coverall of Washington, adept in negotiation and Salesforce, excelling in B2B sales and account management. Spearheaded initiatives that significantly enhanced customer satisfaction and retention. Renowned for exceptional team leadership and strategic business development, consistently outperforming sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesperson
Coverall of Washington
Tukwila, Washington
10.2024 - Current
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Monitored inventory levels and placed orders as needed.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Created presentations that showcased company's capabilities and offerings.
- Educated customers about products and services offered by the company.
Commercial HVAC Maintenance Sales - B2B sales
Pacific Air Control
Bothell, US
04.2023 - Current
- Tested applications under load conditions to ensure they meet performance requirements
- Created detailed documentation outlining scaling process steps for future reference
- Performed root cause analysis on scalability issues to identify solutions quickly
- Worked closely with stakeholders from different departments to define scaling requirements
- Performed regular maintenance checks on equipment used during outside sales visits in order to maintain safety standards
- Oversaw day-to-day operations related to outside sales activities within assigned region or territory
- Provided support to outside sales representatives during high volume periods or when needed for special projects
- Engaged in cold calling activities for lead generation purposes
- Managed client relationships, providing exceptional customer service to ensure satisfaction and retention
- Conducted site visits and sales meetings with clients
Account Manager - B2B Business Development
Actalent
Bellevue, US
10.2020 - 04.2023
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients
- Managed a portfolio of accounts by providing timely support and guidance
- Cultivated strong client relationships through proactive communication and problem-solving
- Implemented account management processes to ensure delivery of quality service standards
- Maintained accurate records of all client interactions in CRM system
- Analyzed sales data to identify trends, opportunities and risks
- Monitored competitors' activities in the marketplace to stay ahead of the competition
- Facilitated cross-functional collaboration between teams within the organization
Sales Associate Lead
Nike
US
01.2017 - 09.2020
- Prospect, cold call and establish a list of target accounts
- Set and conduct well-prepared face-to-face and virtual meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs
- Win new accounts, expand existing accounts, and provide exceptional service to all active and prospective customers
- Maximize profitability by negotiating bill rates and terms
- Partner with recruiting teams and customer support to ensure that the clients' talent needs and the consultants' payroll expectations are met
- Ensure that client needs are met by thoroughly understanding their requirements and seeking feedback on our performance
- Communicate account knowledge to team members (recruiters, field support, sales, director) during office meetings
- Follow a disciplined sales operating rhythm within the CRM (Salesforce) to drive business development, increase future value proposition, and ensure effective execution
- Prepared presentations for executive level meetings showcasing progress made towards goals and objectives
- Monitored competitors' activities in the marketplace to stay ahead of the competition
- Maintained accurate records of all customer interactions using CRM software tools
Store Manager
T-Mobile
US
10.2014 - 01.2017
- I am the face of T-Mobile while delivering exceptional customer service
- My duties include actively listening to customers, cash handling, and selling mobile products to customers such as telephones, accessories, and service plans
- While doing my basic duties I am able to provide customers with technical support and trouble shooting
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Solved problems and resolved conflicts for team members and customers
- Interviewed and hired prospective employees according to team needs
- Created weekly work schedules to meet staffing needs while controlling labor costs
Education
Bachelor's degree -
Washington State University
05.2017
Diploma -
Todd Beamer High School
06.2013
Skills
- Negotiation
- Sales
- Salesforce
- Business Development
- Technical Support
- Help Desk
- Sales Management
- B2B Sales
- Microsoft Windows
- Team Leadership
- Staff Supervision
- Policies and Procedures
- Work Planning and Prioritization
- Team Building and Leadership
- Problem-Solving
- Security System Monitoring
- Mathematical Aptitude
- Attention to Detail
- Account Management
- Networking
- Cold-calling
Certification
Microsoft Office Specialist
References
References available upon request.
Assessments
Inside sales, Proficient, 08/01/20, Understanding and responding appropriately in sales scenarios, and performing common sales calculations.
Timeline
Salesperson
Coverall of Washington
10.2024 - Current
Commercial HVAC Maintenance Sales - B2B sales
Pacific Air Control
04.2023 - Current
Account Manager - B2B Business Development
Actalent
10.2020 - 04.2023
Sales Associate Lead
Nike
01.2017 - 09.2020
Store Manager
T-Mobile
10.2014 - 01.2017
Bachelor's degree -
Washington State University
Diploma -
Todd Beamer High School