Jamar Hugie
Visalia,CA
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Program Manager
AMS.Net
Fresno, CA
11.2021 - 06.2022
- Worked with subject matter experts to develop and oversee projects across all phases of development valuing over $500,000.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Managed 40+ strategic projects with numerous sub-projects or workstreams.
- Established milestones and objectives based on input from functional areas and stakeholders.
Customer Service Representative
California Check Cashing Stores
Visalia, CA
10.2020 - 02.2021
- Exhibited resourcefulness by resolving customer discrepancies and disputes concerning products, services, and account information
- Contacted clients to verify account information and maintain accuracy, resulting in 95% increase in client satisfaction.
- Collected and analyzed customer information to prepare product or service reports.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Armament Systems Quality Control Inspector
ManTech International
Khamis Mushait, Saudi Arabia
03.2018 - 03.2019
- Monitored 120+ production processes to gain understanding of problematic steps and rectify issues.
- Monitored 360+ performance and generated reports detailing quality of product and defect rates.
- Leveraged experience and functional knowledge to recognize threats to risk management regulations
- Streamlined 30+ management processes and clarified expectations by developing new standards and policies to prevent losses and maintain effectiveness at 75% accuracy.
Armament Systems Technician
The United States Air Force
03.2004 - 08.2017
- Volunteered 40 hours to revitalize Dyess Air Force Airpark with focus on preserving Air Force history for future generations.
- Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
- Demonstrated leadership and communication skills while supporting operations of three generational airframes valued at over $12.02B.
- Ensured flawless execution while assisting with procedures of $4.6B AGM-158 JASSM cruise missile program.
Education
MBA - Progress
Fresno Pacific University
Fresno, CA 01.2021 - Current
BBA - Business Administration And Management
Fresno Pacific University
Fresno, CA 07.2019 - 12.2020
Skills
Budget coordination
Program leadership
Performance monitoring
Team leadership and direction
Quality Assurance Evaluation
Supply Chain Management
Budgeting
Budgeting and Resource Management
Data analysis
Operations management
Professional writing
Customer and personnel training
Lean / Six Sigma
Quality assurance
Strategic planning
Project Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Organizational Design
Timeline
Organizational Design
11-2021
Program Manager
AMS.Net
11.2021 - 06.2022
MBA - Progress
Fresno Pacific University
01.2021 - Current
Customer Service Representative
California Check Cashing Stores
10.2020 - 02.2021
BBA - Business Administration And Management
Fresno Pacific University
07.2019 - 12.2020
Armament Systems Quality Control Inspector
ManTech International
03.2018 - 03.2019
Armament Systems Technician
The United States Air Force
03.2004 - 08.2017